Workforce IT Placement (UK based)

Workforce IT Placement (UK Based)

Summary of Position

The IT Placement at Pirum will play a key role in supporting the day-to-day management (BAU) of

dd Windows and Mac users across the organisation and supporting business applications and automation. This position is designed for candidates currently enrolled in an undergraduate programme, offering valuable industry experience to complement their studies.

You will support and maintain laptops using Microsoft Intune, Windows Autopilot, and Apple Business Manager, focusing on endpoint security and vulnerability remediation. Alongside routine tasks, you will assist with projects like Windows Hello rollout, BitLocker PIN deployment, and transitioning to a new MacOS MDM solution. You will be working with cloud native and Gen AI based productivity technologies from vendors like Microsoft, Apple, Cisco, Salesforce to provide solutions and support.

The ideal candidate will have a foundational understanding of IT principles, excellent communication skills, and a passion for learning about modern workforce technologies. This role suits a proactive individual who can contribute to both operational tasks and project-based work in a dynamic FinTech environment.

You will provide Pirum employees and contractors with technology that enables them to work securely and effectively

Duties & Responsibilities

• Provide end-user support on BAU tasks both onsite and remotely, including troubleshooting Windows and MacOS issues, application support and user account queries.

• Work with team on identifying and resolving vulnerabilities.

• Support Workforce IT projects such as Windows Hello and BitLocker Start PIN rollout.

• Document procedures and prepare user guides.

• Perform hardware setup, replacement, and troubleshooting (including PC builds, diagnostics). • Collaborate with departments to meet software and configuration requirements.

• Test new software, hardware, and services for system compatibility and rollout.

• Assist with asset management and inventory tracking.

Required Skills:

• Good understanding of Microsoft Windows operating system and MacOS (on the job training to use administrative tools will be provided)

• Excellent verbal and written communication skills.

• Ability to explain technical concepts to non-technical users.

• Strong problem-solving and troubleshooting skills.

• Ability to work independently and as part of a team.

• Eagerness to learn and adapt in a fast-paced environment.

Preferred Skills:

• Basic analytical or troubleshooting mindset.

• Familiarity with Microsoft 365 applications (Outlook, Teams, Excel, Word).

• Interest in networking, security concepts, or endpoint management.

• Experience with Dell and Apple hardware.

• Exposure to or interest in scripting (PowerShell, Bash, Python) is a plus but not required

Qualifications:

• Currently enrolled in or recently graduated from a degree program related to Information Technology, Computer Science.

• Familiarity with MDM solutions like JAMF Pro, Microsoft Intune or other device management solutions is a plus.

• Ability to troubleshoot technical issues and provide timely resolutions.

• Strong organisational skills and attention to detail.

About us

Established in 2000, Pirum is a dynamic Fintech that provides a comprehensive set of SaaS based automation solutions facilitating pre-/post-trade processing, regulatory reporting and collateral management for the global securities finance industry. Pirum’s client base includes most of the top-tier financial institutions worldwide and the business is as recognised for its innovative solutions as it is for providing best-in-class customer service.

Headquartered in London, and with offices also in New York, Pirum is currently co-owned by two PE firms – Bowmark Capital (since 2019) and Hg Capital (since 2021/22). Under Bowmark’s and Hg’s ownership, Pirum has pursued an ambitious agenda of organic growth, with the investors’ financial services technology credentials and international footprints enabling Pirum to continue its global expansion and investment in additional innovations.

Pirum offers the opportunity to work inside a growing, collaborative and entrepreneurial company. Our skilled professionals act with integrity and deliver to the highest standards. We operate as a meritocracy where good work is recognised and rewarded, and a healthy work-life balance is supported. We are committed to sustainability initiatives and the promotion and pursuit of a diversity and inclusion.

Equal Opportunities Statement

Pirum is an Equal Opportunities employer. We see diversity as integral to our success as a company and are committed to providing an inclusive, mutually respectful workplace that is free of discrimination and harassment.

We believe in recognising our people based on merit and ability alone and do not discriminate, or tolerate discrimination, whether on the basis of race (including colour, nationality, ethnic or national origins), sex, sexual orientation, age, disability, gender reassignment, marriage and civil partnership status, pregnancy/maternity, religion or belief.

We uphold this policy in all aspects of employment, including recruitment, promotion, transfer, training, benefits and compensation.

Candidate Privacy Notice

We are committed to protecting the privacy and security of your personal information. Please read our Candidate Privacy Notice (available on our website) before applying for any role with us. There, we explain how and why we collect your personal data, including how it is processed and shared as part of our recruitment process.

Agencies

To protect the interests of all parties, Pirum will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Pirum, including unsolicited resumes sent to a Pirum mailing address, fax machine or email address, or directly to Pirum employees, will be considered Pirum property. Pirum will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

*Employee Referral Program terms and conditions apply