Tactical Capacity Executive

IAG Cargo
Hounslow, Greater London

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

The Tactical Capacity Executive is a shift-based position responsible for supporting the Tactical Capacity Manager and wider Integrated Planning team in the fast execution of transactional and system changes cross IAG Cargo’s network wide capacity. The role works as part of a team to transact decisions on the deployment of the right capacity at the right cost and in the right place to meet Commercial and Operational requirements as well as supporting with other flight administration activity. A key function of the role is also supporting with critical restrictions management to ensure oversight and compliance network wide.

What you’ll do

• Work as part of the Tactical Capacity and Integrated Planning teams to transact and execute at speed network decisions across IAG Cargo’s systems to optimise internal and external capacity utilisation.

• Develop expertise in IAG Cargo’s system functionality, using this core knowledge to enable performance optimisation within the Tactical Capacity and wider Integrated Planning teams.

• Maintain up-to-date system alignment and restrictions management for flight, freighter, and trucking capacity in accordance with the latest Integrated Planning decisions.

• Maintain key Optima functions (eg. customer group IDs, connection times, and handling codes) as well as well as other core system functionality to ensure Commercial and Operational readiness.

• Act as an enabler for key strategic changes, driving alignment and surfacing key data to inform decision making.

• Support the Tactical Capacity Manager to surface data that drives management of key external suppliers and helps optimise capacity utilisation.

• Ensure internal and external capacity complies with customs frameworks in relevant countries across the IAG Cargo network.

• Work with offshore teams to ensure fast execution of administration and tactical system activities are provided in agreed team and at agreed service levels.

• Management of ad hoc restriction as well as flight administration and setup functions with clear audit trails and within defined SLAs.

• Support the wider Integrated Planning team as required to implement changes to the operating and commercial plan during short-term disruption. Record key decisions to support post-disruption review and feedback loops into upstream planning teams.

• Support the delivery of transformational changes, using expertise in core system functionality to maximise contribution and operational performance

It's all about you

What you’ll bring to IAG Cargo:

• Detail-oriented with a disciplined approach to executing tasks accurately under time pressure

• Good communicator, comfortable coordinating across teams

• Analytical mindset, able to spot and flag inconsistencies or process gaps

• Organised and resilient with a flexible and proactive approach 

• Comfortable working in a shift-based, operational and commercial environment

Skills and Experience:

• Experience in real-time operations, logistics coordination, or capacity management

• Familiarity with air cargo or transport logistics

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

  • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
  • Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
  • All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
  • For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
  • Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. 

Posted 2025-10-21

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