User Researcher - Central Government - Inside IR35
Rate: £400-£425 per day (Inside IR35)
Length: Until end of March 2026
Location: Mainly remote with occasional in-person meetings
IR35: Inside We are working with a consultancy partner supporting a central government programme and are looking for several experienced User Researchers to join an established multidisciplinary team. The successful candidates will have previous experience working on GDS-aligned government services and be confident in planning, conducting, and analysing user research to inform service and product design. Role overview:
- Conduct user research using a range of qualitative and quantitative methods
- Analyse and synthesise findings to provide clear, actionable insights
- Present research outcomes to design, product, and delivery teams
- Work closely with content, design, and product colleagues to ensure services meet user needs
- Plan and deliver research across discovery, Alpha, and beta phases
- Support continuous improvement through evidence-based recommendations
- Previous experience working on GDS-aligned government projects
- Strong understanding of user-centred design and research best practices
- Proven ability to design and deliver research activities in agile environments
- Confident stakeholder engagement and communication skills
- Experience using tools and techniques to test and validate design hypotheses
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