Assistant Manager
Job Details
Are you an experienced hospitality professional ready to take the next step in your career? Do you thrive in a fast-paced environment, love leading people, and take pride in delivering outstanding service? Grazing is looking for a Assistant Manager to help drive a first-class onsite catering operation.
The Role
As Assistant Manager , you’ll support the General Manager in the day-to-day running of a busy onsite catering service. You’ll help lead a small, dedicated team, act as a key point of contact for clients and Grazing HQ, and ensure exceptional standards across hospitality, meeting rooms and employee dining.
Key Responsibilities
Hospitality & Client Service
- Support the delivery of a high-quality, friendly and professional service that exceeds client expectations
- Oversee tea & coffee points, meeting rooms and hospitality areas, ensuring they are always presented to the highest standards
- Advise clients on catering options, assist with menu recommendations and coordinate bookings with Grazing HQ
- Manage stock levels, place orders and check deliveries for quality and accuracy
- Ensure all food is clearly labelled and allergen information is available at all times
- Maintain clear and effective communication with clients, customers, the Catering Manager and Grazing HQ
- Assist with the daily operation of the staff dining service
- Support food deliveries, set-up, replenishment and clear-down of lunch (and occasional breakfast) services
- Assist with food preparation, presentation and post-service cleaning
- Carry out daily temperature checks and follow HACCP and food safety procedures
- Step up to manage the site in the Catering Manager’s absence, following company procedures and standards
- Support the management and motivation of permanent, temporary and agency staff
- Assist with training new and agency team members to ensure consistent standards
- Share feedback, ideas and suggestions to improve service, reduce waste and enhance the customer experience
- Attend regular meetings with your line manager to review performance and develop improvements
- Previous experience in a hospitality or catering supervisory/assistant management role
- Strong customer service and communication skills
- A proactive, organised and flexible approach to work
- Confidence supporting and leading teams
- Good knowledge of food safety, hygiene and service standards
- A positive attitude and willingness to get stuck in
At Grazing, we’re passionate about food, people and service. You’ll be part of a supportive team in a professional environment where your contribution matters and your development is encouraged. If you’re ready to grow your career and help deliver an exceptional catering experience every day, we’d love to hear from you. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
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