Stockroom Assistant

RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage

Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.

We’re looking for a full-time Stockroom Assistant to join the team at our Flagship Store on Kings Road. You’ll be working behind the scenes to make sure the store is running like clockwork, supporting our sales team to deliver amazing service to our customers.

You’ll be organising incoming deliveries, running regular reporting but most importantly making sure our wonderful customers have a seamless and positive in store experience. In a fast-paced role, you’ll greet the day-to-day challenges with enthusiasm and maintain a positive attitude.

What you’ll be doing:

• Ensuring proper receipt of new deliveries (unpacking, sorting, labelling, scanning and storage)

• Monitor the transfer procedures between stores and head office to ensure smooth running and accurate stock file

• Use your impeccable housekeeping skills; ensure proper stockroom maintenance by guaranteeing high standards and optimal organization of the stockroom

• You’ll have a great eye - you are able to carry out quality control checks and quality management on inbound stock to ensure the items our customers receive are all of high quality.

• Ensuring the shop floor is always exquisitely presented, with all stock replenished in a timely way whilst also responding to requests from the fitting room as new items are needed.

• You’ll be adept at taking stock counts with 100% accuracy and are able to report discrepancies in a timely way - working towards your KPIs and reporting on low stock items and concerns.

• Work closely with Store Manager and Merchandising team to ensure any adjustments that would optimize stock package are raised efficiently

• Be a team player to ensure synergy between yourself and the team on the shopfloor and act as a true Rixo ambassador with high levels of product knowledge to support the sales process end to end

• The role requires a level of flexibility including late shifts and weekends

What we're looking for:

• Previous experience in a stock role in retail, preferably within fashion or luxury.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and multitask effectively.

• Proactive, positive, and customer-focused mindset.

• Flexible availability, including weekends and holidays.

Why RIXO:

• Generous staff discount.

• Career development opportunities within a growing brand.

• Competitive salary and commission incentives.

• 33 days annual leave per year for full time employees.

• Gift for your work anniversary.