Integration Development & Support Engineer
The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and work with Lead Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged.
Requirements
- Demonstrable experience developing and supporting systems and platform integrations.
- An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based.
- Strong scripting/programming skills - SQL essential, others such as Python, Java/JavaScript, C# very welcome.
- API & Web Services - REST/RESTFul, SOAP, XML, JSON
- Cloud Platform proficiency - Knowing how to deploy, manage, and integrate services across cloud platforms is vital in either Azure, AWS, and/or more modern and agile iPaaS solutions such as Workato, Celigo, SnapLogic, Jitterbit or similar).
- Strong mental agility, problem-solving skills, and the ability to digest and handle complex integration scenarios.
- Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment.
Desirable
- An appreciation for both no code/low code, and wider software development
- UNIX/Linux/Shell Scripting
- Containerization (Docker, Kubernetes, etc)
- eCommerce industry experience / configuring connectors with the likes of Shopify or similar
- Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/or similar) or ERP iPaaS solutions (Such as Oracle Integration Cloud, M365 PowerAutomate, SAP Integration Suite, Infor ION, IFS Connect, Workday Integration Cloud, Epicor Integration Cloud, and/or similar).
- Jitterbit experience specifically.
As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in a fast-paced environment, in collaborating with like-minded people, and in delivering an excellent customer experience. This is a predominantly home-based opportunity, with ad hoc travel to customer sites and for internal meetings. The role can be offered flexibly with permanent and fixed term salaried contract solutions available to suit. If you would like the opportunity to collaborate directly with bona-fide industry experts in integration and automation, to gain further exposure to enterprise level projects and best practice, to work in a supportive, mentored, and growth-orientated environment, and work in a varied role offering autonomy, then please apply without delay for immediate interview consideration.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
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