Senior Commercial Manager

Job reference number 332356

Senior Commercial Manager

12% bonus potential, £5,944 car allowance per annum and health care

22.5 days annual leave plus bank holidays

Full time, 37.5 hours per week

Permanent

Nationwide

With around 1750 properties, Royal Mail’s property estate is one of the largest in Europe. The size is vast; from local delivery offices in every postal area of the UK, offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. Royal Mails Property and Facilities Solutions Limited (PFSL) is responsible for upgrading and maintaining the safety all of our buildings.

Shape the Future of Commercial Strategy at Royal Mail Property & Facilities Solutions Ltd (PFSL). We’re looking for an experienced Senior Commercial Manager to be the strategic lead on various contractual and commercial issues, driving performance and innovation on behalf of Royal Mail Property and Facilities Solutions Limited.

In this pivotal role, you’ll provide knowledge, commercial insight, and direction to the Contract leadership team to ensure successful delivery of the commercial agreement. You’ll interpret performance data to guide decision-making and own the communication interface on all commercial and contractual matters.

Accountabilities

• Build a detailed understanding of the cost base for FM services across service levels, property types, and macro-level analysis.
• Benchmark service delivery costs internally and externally to ensure competitiveness and efficiency.
• Support the Commercial and Contract Director in the attainment of the budget targets.
• Own and optimise upstream and downstream commercial processes to ensure accurate cost tracking and revenue performance.
• Act as the senior strategic interface with the customer, RMG operations, on all commercial matters and ensure that relationships, processes are in place to ensure revenues are optimised, costs are controlled, and delivery of the contract agreement is maintained.
• Support in supply chain tenders to maximise business margins.
• Minimise contractual and legal disputes, ensuring optimal outcomes for PFSL and RMG.
• Provide expertise in developing and refining the commercial agreement, with a focus on KPIs.
• Be a proactive and positive member of the Commercial and Contract management team, taking the lead on product-wide improvement programmes and projects.

Location: UK based, national – (with travel and home working expected)

About you

• Minimum 3 years in senior commercial, contracts, or procurement leadership roles - experience in FM or support services is preferred.
• Strong commercial acumen with a track record in commercial strategy development and execution.
• Advanced negotiation, contract management, and problem-solving skills.
• Proficient in Excel and data analysis.
• Skilled in programme and change management.
• Proven success in managing strategic supplier relationships and delivering commercial value.
• Demonstrated leadership in managing teams and complex projects.
• Degree or HND-level qualification, MCIPS qualified (or working towards).
• Knowledge of relevant operational legislation (e.g., CDM)

Closing Date: Tuesday 28th October. Please note, this advert may close early if the appropriate number of applications has been reached.

About Us

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 1700 sites.We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Trust is the foundation of RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here:

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