Sr. Product Manager, Growth Services, JCI

Join Amazon Growth Services as a Senior Product Manager to pioneer the future of how brands discover and leverage Amazon's innovative suite of growth acceleration services. In this role, you'll shape the digital experience that connects businesses with Amazon's unique data-driven capabilities, helping transform how vendors achieve their growth objectives.

Your goal will be to help brands discover, adopt, and use the innovative tools we offer to help them unlock new growth. You will own the end-to-end vendor journey and lead the development of our B2B platform and marketing capabilities.

The ideal candidate is ready to roll up their sleeves and build a new function from the ground up. You thrive in a highly creative and fast-paced culture where breaking new ground and redefining best practices is part of daily work.

Key responsibilities include:

• Design and implement the strategic vision for the optimal vendor journey across all digital touchpoints
• Lead the development of our B2B platform and marketing capabilities, ensuring seamless discovery and adoption of services
• Create and execute the GTM strategy, including development of our external web presence and outbound marketing programs
• Deeply understand customer feedback and opportunities, developing the right CX and capabilities, and inventing new features to streamline the journey
• Analyze customer behavior and market data to identify growth opportunities and inform product development
• Partner with sales, tech, and marketing teams to build and launch features that enable both self-service discovery and sales assisted selling models

Requirements:

• 6+ years of product or program management, product marketing, business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience working across functional teams and senior stakeholders
• Experience in influencing senior leadership through data driven insights

Preferred Qualifications:

• Experience in product or program management, product marketing, business development or technology
• Knowledge of key customer experience metrics and methodology (e.g., NPS)
• Business level verbal and written communication skills in Japanese and English

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.