Public Area Attendant
Our Hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.Your key responsibilities
As a Public Area Attendant, you will be responsible for the immaculate upkeep and presentation of all public areas within our beautiful property. As a vital member of the housekeeping department, your role is essential in creating a welcoming, pristine environment that reflects the high standards of comfort and quality our guests expect.
Your keen eye for detail and pride in your work — a polished floor here, a neatly arranged lobby there — will help ensure that all public spaces are spotless, inviting, and well-maintained. While confident working independently, you’ll also collaborate effectively as part of a team, communicating clearly and respectfully with colleagues and guests alike.
As a valued part of the Forte family, you will:
- Clean and maintain all public areas, including lobbies, restrooms, hallways, elevators, and other common spaces.
- Ensure all areas are consistently stocked with necessary supplies and amenities.
- Respond promptly and courteously to guest requests and inquiries in public areas.
- Maintain cleanliness and organization in storage and service areas.
- Report any maintenance issues, safety concerns, or damages to management promptly.
- Uphold hygiene, cleanliness, and safety standards at all times, following hotel policies and procedures
Who we are looking for
We are seeking an enthusiastic and dedicated Public Area Attendant who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Recommended Jobs
Prepper
PREPPER Basic Salary:£40,000 Working Hours: Monday to Friday 8am - 5pm Location:Barking Prepper Details: Car body paint Prepper required for full time vacancy. For this Prepper rol…
Helpdesk and Desktop Support Analyst (IT)
Helpdesk and Desktop Support Analyst Our Client a retail bank ? based in the City London ? is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsib…
Business Development Manager (Defence)
About Us: At Disruptive Industries, we are pioneers of innovation in a world where informed decisions are crucial to success. We specialise in delivering transformative technology solutions that red…
Register Your Interest - Finance Higher Apprenticeship Programme - London
Register Your Interest - Finance Higher Apprenticeship Programme – London Start Date: September 2025 Salary: £25,000 + bonuses Are you ready to kickstart your career in finance with one of th…
Tax Manager - Wealth & Asset Management
Wealth and Asset Management Tax – Private Capital Tax Manager EY’s Financial Services (FS) Tax practice is the largest such practice in the UK with an exceptional reputation for sector expert…
IT Support Engineer - Entertainment
Handle are currently working with a popular entertainment brand, who are looking for an IT Support Engineer to join them on a permanent basis. The successful candidate will provide expert-level techn…
Graduate Teaching Assistant
Graduate Teaching Assistant Salary: £25,000-£28,000 per annum (term time only) Contract: Full-Time, Long-Term or Permanent Are you ready to make a difference? Do you want to support student…
Commercial Insurance Account Director
Are you an experienced Commercial Insurance professional ready for your next career move? Our client, a leading independent corporate broker with access to multiple insurance markets, is on the hunt f…
Reading Mentor
READING MENTOR LONG TERM FULL TIME ROLE OFSTED GOOD Hounslow THE ROLE : Support READING KS3-4 ( SECONDARY STUDENTS ) The pupils have a wide range of individual needs therefore, you will …
Purchase Ledger Clerk
Robert Half Finance & Accounting are partnering with a leading Retail Company in London to recruit an immediate, temporary Accounts Payable Clerk for 2-3 months. Role: Our client is looking for a…