Public Area Attendant
Our Hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.Your key responsibilities
As a Public Area Attendant, you will be responsible for the immaculate upkeep and presentation of all public areas within our beautiful property. As a vital member of the housekeeping department, your role is essential in creating a welcoming, pristine environment that reflects the high standards of comfort and quality our guests expect.
Your keen eye for detail and pride in your work — a polished floor here, a neatly arranged lobby there — will help ensure that all public spaces are spotless, inviting, and well-maintained. While confident working independently, you’ll also collaborate effectively as part of a team, communicating clearly and respectfully with colleagues and guests alike.
As a valued part of the Forte family, you will:
- Clean and maintain all public areas, including lobbies, restrooms, hallways, elevators, and other common spaces.
- Ensure all areas are consistently stocked with necessary supplies and amenities.
- Respond promptly and courteously to guest requests and inquiries in public areas.
- Maintain cleanliness and organization in storage and service areas.
- Report any maintenance issues, safety concerns, or damages to management promptly.
- Uphold hygiene, cleanliness, and safety standards at all times, following hotel policies and procedures
Who we are looking for
We are seeking an enthusiastic and dedicated Public Area Attendant who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Recommended Jobs
Paramedic Practitioner Job
JOB OVERVIEW Are you a Paramedic Practitioner based or seeking a Paramedic Practitioner Job in London? Locummeds agency is looking for you. Kindly submit your CV and application letter now Intr…
Head Chef
The Queen's Head, Kingston Up to £43,000 plus tips and great benefits Join Fullers: Where the true you thrives and diversity is embraced. At Fullers we don't just offer jobs, we invite you to c…
Waiter/ waitress
The Novotel London Bridge is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard and St Paul's Cathedral just around the corner. There are 182 chic bedrooms, Gour…
Garden Maintenance Foreperson
Our client is a well-respected garden design, landscaping, and maintenance company, caring for high-end domestic and commercial sites across London. They are currently seeking an experienced and mo…
Hotel Receptionist
Press space or enter keys to toggle section visibility The Chancery Rosewood has officially opened its doors in the heart of Mayfair, and we are looking for warm, engaging, and detail-or…
Anti-Corruption Intelligence Officers & Investigation Officers - Croydon
Anti-Corruption Intelligence Officers & Investigation Officers - Croydon About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workpla…
AI Engineer - Level 3
Description What We're Looking For: We are seeking a dynamic AI Engineer with 2-4 years of experience to join our growing team. You will be responsible for designing, building, and deploying …
Assistant Management Accountant
Aramark UK are currently recruiting for an Assistant Management Accountant to join our talented Food and Beverage Team at AFC Wimbledon. We’re looking for a finance focussed individual who is enthusi…
Reporter
Reporter We are looking for a Reporter to join Citywire’s highly motivated and ambitious editorial team. London-based, this reporter will break exclusive news, interview major figures and delive…
Early Years Practitioner in Blackheath
Are you an Early Years Practitioner looking to start a new role at a warm, welcoming and exciting nursery? This nursery in Blackheath is looking for a dedicated Early Years Practitioner who ho…