Country Director - International charity

Chiswick, Greater London

  • Shape strategy and collaborate globally to grow life-saving stem cell donation.
  • Lead key teams to ensure excellence and safety.

About Our Client

DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.

Job Description

  • Lead the Medical , Donor Services , and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.
  • Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.
  • Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.
  • Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.
  • Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.
  • Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.
  • Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.
  • Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.
  • Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.
  • Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.

The Successful Applicant

  • Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
  • Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
  • Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
  • Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
  • Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
  • Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.

What's on Offer

The role offers a salary of up to £115,000, plus benefits and performance-related bonus.

Contact

Rochelle George

Quote job ref

JN-082025-6820687

Posted 2025-09-15

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