Cluster Revenue Manager
Reporting into the Revenue Management leadership, the Cluster Revenue Manager will:
- Develop and implement commercial strategies for a portfolio of hotels, working closely with hotel teams and using precise analysis and reporting for all elements of revenue delivery.
- Sustain and grow RGI performance for each hotel, ensuring total revenue and EBITDA targets are met or exceeded.
- Maintain and utilise industry-leading systems (Ideas G3, PMS, CRS, Delphi, business intelligence tools) to drive performance and competitive advantage.
- Provide accurate topline bedroom forecasts to enable optimal strategy and revenue optimisation.
- Deliver information and analysis to identify revenue opportunities and support all commercial decisions.
- Manage distribution channels for all hotels, minimising commission costs while maximising revenue.
- Support hotel commercial meetings with new business ideas and effective performance reviews.
- Identify, quantify, and strategise for both peak and off-peak demand periods, ensuring the right strategies are in place for key days and special events.
- Define and measure group segment strategies and pricing.
- Ensure room inventory is optimised for the next 13 months.
- Support hotel teams with upsell strategies and total revenue opportunities.
- Maintain e-commerce activities and drive incremental revenue within budget allocations.
- Organise and support the annual revenue budget process., At Klarent Hospitality, we offer excellent opportunities for growth and development within our Group Brand Portfolio. Our staff are rewarded and recognised for their hard work, commitment, and long service, including:
- Stays in our hotels at discounted prices or even free stays as part of our rewards & recognition incentives.
- Opportunities for personal development within the Hotel Group Brand Portfolio.
- Fully funded apprenticeships - T&Cs apply.
- Additional annual holiday leave based on length of service.
- Opportunity to buy additional holiday entitlements - T&Cs apply.
- Enhanced pension contribution scheme - T&Cs apply. If you are a passionate revenue leader ready to make a significant impact, we would love to hear from you.
- Strong analytical skills and a data-driven approach, with the ability to identify trends and opportunities.
- Practical experience in commercial revenue management, ideally with 3+ years in hotel, area, or corporate roles.
- Advanced skills in Excel, PowerPoint, and Word.
- Excellent communication and influencing skills, with fluency in English (verbal and written).
- Commercial attitude, proactive sales approach, and a highly competitive mind-set.
- Experience with hotel technology (PMS, Channel Manager, GDS, CRS, Extranets) and a high level of computer literacy.
- Demonstrated ability to impact and influence commercial decisions.
- Bachelor's or Master's degree in Hotel Management, Tourism, or Economic Studies is preferred.
- Must be able to work in the UK.
- Ability to travel regularly. Klarent Hospitality operates branded hotels in key locations across the UK, Ireland and France. We nurture talent and smart investment to drive superior performance and growth. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. To find out more, visit Klarent Hospitality is a leading hotel investment and management company. We currently manage a portfolio of 12 hotels in the UK and Ireland trading under prestigious, international brands such as Hilton, Hilton Garden Inn and DoubleTree by Hilton Klarent Hospitality was established in 2015 and we have a proven track record in delivering operational excellence, exceptional customer experiences and superior performance through people development, active management and smart investment.
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