Lead Product Manager - Shipping

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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of shipping, to empower customers through state-of-the-art ecommerce delivery experiences.

We are seeking a seasoned, highly motivated and analytical Lead Product Manage r for eBay. This high-visibility role spans shipping platforms, APIs, and buyer / seller purchase experiences for our global marketplace. The ideal candidate possesses a robust technical background and extensive product management experience, is highly data-driven, and demonstrates a proven record of effective leadership and measurable impact.

As a Product Manager, you’ll own the end-to-end strategy, roadmap, and execution and experimentation across customer journey to optimize for speed and costs while building trust in the marketplace. You'll work cross-functionally with engineering, design, data science, and other product teams to develop scalable solutions that remove complexity from sellers and reduce costs across the shipping journey.

What you will accomplish :

• Define and drive the product vision and strategy for Shipping Cost Management, aligned with eBay’s broader shipping strategy.
• Partner with engineers, data scientists, designers, and fellow PMs to deliver AI-powered solutions that predict item/package characteristics and recommend shipping options.
• Develop features that help sellers seamlessly adopt accurate shipping settings by automating weight/dimension entry and suggesting optimal carriers and costs.
• Establish clear product metrics, set hypotheses, and run A/B experiments to measure impact on seller adoption, cost savings, and buyer conversion.
• Collaborate with international teams to scale capabilities globally and ensure alignment with logistics partners and marketplace policies.
• Communicate product vision, progress, and findings clearly to partners and executives.

What you will bring:

• 12+ years of product management experience, ideally in ecommerce, or AI/ML-driven products.
• Strong analytical approach; able to define and track success metrics using data.
• Experience working with AI/ML technologies, LLMs and Regression Models and data science teams is required.
• Solid understanding of solving business problems using AI and ability to connect data science outcomes in meeting business goals
• Excellent communication and stakeholder management skills
• Passion for simplifying complex systems and delivering delightful customer experiences.

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