Level 3 Sales Operations Apprenticeship (Oct 2026) (London)

Are you a school or college leaver ready to kick‑start your career?

Looking to grow your skills in a supportive, innovative company?

Start Date: 7th October 2026

Contract Length: 18 Months

Salary: £18,000 per annum

Locations: Manchester & London
Application Deadline: 30 th April 2026

Qualification: Level 3 Business Admin

Join our Apprenticeship Scheme

A Softcat Apprenticeship is a great first step for ambitious school and college leavers ready to start their career. You'll earn while you learn, gaining a recognised qualification alongside hands‑on experience in a supportive, structured environment. Our award‑winning programme builds the skills and confidence you need to succeed, with 80% of your time spent on the job and 20% dedicated to off‑the‑job training, supported by one of our trusted training providers. Want to hear more from our apprentices? Read their stories here: Softcat Student Success Stories | Higherin

Sales Operations Apprenticeships

If you're analytical, collaborative and enjoy understanding how things work behind the scenes, Sales Operations could be the ideal place to start your career. The team plays a vital role in supporting our 1,000‑strong salesforce across the UK and Ireland, helping the business run efficiently as we continue to grow. You'll build confidence, technical knowledge and business awareness while working towards your qualification and adding real value from day one. Roles are available across Sales Support, Sales Enablement, Sales Operations, Opportunity Management and Commercial Sales Operations.

As an Apprentice in Sales Operations, you'll be:

• Supporting sales teams by managing data, processing orders and ensuring accuracy across internal systems
• Building strong working relationships with Account Managers, customers and internal stakeholders
• Helping maintain and improve operational workflows to optimise efficiency
• Analysing information, spotting patterns and contributing insights that support informed decision‑making
• Assisting with customer fulfilment processes, technology procurement and operational coordination
• Collaborating with cross‑functional teams to deliver an exceptional customer and sales experience

We'd love you to have

• Driven, proactive and eager to take initiative
• Strong organisational skills and good attention to detail
• Confident communicator with the ability to build rapport
• Comfortable working independently and as part of a team
• Open to learning new systems, processes and tools

Entry Requirements

• Minimum GCSE English & Maths at Level 4/Grade C or above (England candidates only)
• No previous qualifications at Level 4+ in IT‑related subjects
• No previous awarded qualifications at degree/masters/Level 4 (England)/HNC or above in any discipline
• Must hold a valid Right to Work in the UK

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

How does our apprenticeship recruitment process work?

Our process has four stages: Application > One-Way Video Interview > Virtual Assessment Centre > Final Stage Panel Interview. Initially, you'll be assessed for our Sales Operations area, focusing on your fit with Softcat, interest in the area, and transferable skills. At the Assessment Centre (from May 2026), we'll share the available apprenticeship teams. You'll be able to indicate a first choice, or we'll align you to where you're likely to make the greatest impact. Your final interview will then be for that specific role.

Join us

To become part of the success story, please apply now

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector.