Business Resilience Manager

Job Title: Business Resilience Manager
Contract Type: Permanent
Location: London
Working style: Hybrid 50% home/office based

Join Royal London Asset Management as a Business Resilience Manager, where you’ll play a key role in safeguarding our critical services and supporting our Business Resilience Lead.

 

This role covers operational resilience, business continuity, disaster recovery, and incident management. You’ll focus on implementing resilience for Important Business Services (IBS) within RLAM, ensuring alignment with Royal London Group’s strategy, framework, and governance standards.

 

You’ll work closely with IBS Owners, RLAM teams, and Group colleagues to make resilience happen, ensuring services remain robust, recover quickly from disruption, and minimise customer impact.

 

If you’re delivery focused, collaborative, and ready to take ownership, we’d love to hear from you.

 

About the role

• Ensure there is appropriate support and capabilities for IBS resilience activities across the RLAM Group, including mapping, scenario testing, documentation, and resilience reporting
• Ensure appropriate mechanisms are in place to oversee IBS Resilience, including attendance at Resilience Reviews.
• Ensure threats for Business activities (or activities impacting the Business) are identified, documented and effectively managed/mitigated.
• Engage and communicate on decisions which may impact IBS provision for any business units dependent on the impacted business service.
• Support the RLAM Group Incident Management response to operational disruption, deputising for the RLAM Business Resilience Lead
• Collaborate with the other RLG Business Resilience Leads and colleagues to ensure end-to-end important business service resilience is well understood and effectively managed, and issues appropriately escalated.

 

About you

• Knowledge of the asset management industry to support how our business operates. 
• Experience of working within the FCA’s Operational Resilience legislative/regulatory framework.
• Understanding of important business service resilience design and execution.
• Understanding of Business Continuity Planning and IT Disaster Recovery.
• Understanding of threat management. 
• Understanding and knowledge of incident/crisis management.
• Experience of dealing with process / organisational change.
• An individual with passion for designing resilience into everything we do.
• Excellent analytical and problem-solving skills; establishing, monitoring, analysing a broad suite of metrics and information.
• Excellent communicator who can build teams and create partnerships with all business units.
• Strong stakeholder skills, is able to effectively listen, communicate, challenge and influence,
• Strong understanding of business structure and key business principles.
• Positive thinker with a solutions mind set.

 

About Royal London Asset Management 

 

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients’ capital, exercising their rights and influencing positive change. 

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.