Assistant Manager
This renown, global entertainment company who are diverse and inclusive are now looking for an experienced and inspiring floor/assistant manager to join their dynamic retail management team, based on Oxford Street, London. This retail space is all about creating experiences and memories. What you’ll do:
- Lead, coach, and inspire the sales team to achieve KPIs including sales, conversion, and customer engagement.
- Deliver exceptional in-store experiences through engaging service, product storytelling, and event execution.
- Maintain and monitor visual merchandising standards across the shop floor, window displays, and stock areas.
- Support the store’s operational excellence, including stock management, loss prevention, compliance, and administration.
- Act as a role model for outstanding customer service and team collaboration.
- Retail management or supervisory experience (team leadership essential).
- Strong commercial awareness and understanding of retail KPIs.
- Excellent communication, coaching, and organisational skills.
- Ability to deliver high standards of visual presentation.
- Warm, engaging, and confident in working with customers of all ages.
- Flexible and adaptable, with a professional approach.
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