Sales Assistant (40 hours) - Kingston

Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.

Over a decade later, little has changed. Now with over 100 stores across Europe and UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.

Better everyday!

Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at and on Instagram @jimmyfairly.

We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?

Purpose of the role

We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers.
The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employees development.

Own your future, Jimmy will invest in you!

• We'll develop you on all retail aspects
• We'll give you full optical training with our expert Optometrists
• We'll help you build your career development plan to grow your skills for your current role and prepare you for the next

The Role:

Every day is different at Jimmy Fairly, however your key missions will include:

Customer experience

• It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
• You will provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer

Performance

• High commercial efficiency to reach monthly targets and your personal KPIs
• Be able to build customer loyalty, understand customer relationship management
• Be knowledgeable of the collection and the brand iconic pieces

Operations

• Operating till system, take and process payments
• Inventory management
• Follow company policy and procedure
• Ensure the shop floor and stock room standards are maintained in a clean, tidy condition
• Process deliveries (new collection, replenishment…), transfers
• Support the Store Management in the VM guidelines implementation

Optics

• Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments
• You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad

Required knowledge, skills and qualities:

• High motivation & enthusiasm toward our brand
• Be eager to learn, develop yourself and others
• A passion for delivering a personalised client experience
• Be a quick learner and good listener
• Problem solver! Adapt to new situation, be proactive!
• A positive mindset and smiley attitude
• Strong verbal & written communication skills
• Good understand of business KPIs

What’s on Offer?

• Very competitive bonus scheme
• Welcome pair of Jimmys on your first week
• Great employee discount
• Pension contribution
• Private healthcare
• Part travel expenses paid

Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Salary: £25,400.00 per year + monthly bonus