Butler
Press space or enter keys to toggle section visibility
Role
We are currently looking for a Butler to join our team of associates at Rosewood London. Our Butlers are appointed to assist our suites guests with enthusiasm, efficiency and professionally at all times. This role plays an integral part in pursuing Rosewood London’s aim of being the hotel of choice for suite guests.
Key expectations of this role are
- Effectively prioritising tasks in an engaging, refined and intuitive manner.
- Handling complex guest requests and complaints according to Rosewood London standards.
- Being proactive in managing in advance the arriving and departing guests’ suites, ensuring Special Attention Guests receive a memorable experience.
- Possessing a thorough knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities.
- Overseeing our guest needs during their stay helping them with reservations, special requests, rooms, hotel orientation, bag packing and unpacking, laundry, shoe shine etc.
Profile
- Paying exceptional attention to detail by not comprising on quality standards.
- The ability to work in a team and build relationships with the others.
- Being organised and proactive in managing your tasks.
- Having a passion for guest service and taking ownership of the guest experience.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
Recommended Jobs
Junior Nanny in N6, Job ID J1DFF7
A friendly family in Highgate is looking for an energetic junior nanny to provide extra hands in caring for their baby, toddler and two school-aged children. They would love to find someone warm, ene…
Research Analyst, Agricultural Sustainability, Agribusiness Research About the Role:
About the Role: Grade Level (for internal use): 09 The Team: We are looking for an agricultural specialist to join S&P Global Commodity Insights’ dynamic Agribusiness Research, to help drive …
OOH Security Officer - London, EC3M - England
OOH Security Officer - EC3M, London - England Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional …
Data Manager
Data Manager needed in Hillingdon Job Title: Data Manager – School (Bromcom Essential) Location: Ruislip Salary: NJC Scale SO2, Pts. 26-28 – £34,656 - £36,275 actual (£40,182 - £42,060 FTE) …
Combustion Engineer
Our client, a market-leading HVAC manufacturer with over 100 years of industry experience and operations in 65 countries worldwide, is seeking an experienced Combustion Service Engineer. The role invo…
Principal Product Design Engineer
An international electronic consumer goods brand is looking to recruit a Principal Product Design Engineer to join their successful and expanding NPD team. Based in London, you will benefit from a com…
Experienced Block Manager For Community Focused, Independent Estate Agent
Senior Block Manager - Kensington & Chelsea Salary: £40,000 to £50,000 DOE Are you an experienced and organised Block Manager looking for a new opportunity with a leading independent estate a…
High Value Residential Property Lawyer - Temporary Assignment
Our client, a London-based law firm, is looking to secure the assistance of a high value residential property Lawyer for a short term assignment. The role is to start ASAP and could run for circa a m…
Graduate Teaching Assistant
Graduate TA Barking based Outstanding School seeking 2 x Graduate TA's - ASAP Start Are you a graduate aspiring to teach with the desire to build on your class experience ahead of your teacher tr…
Assistant Accountant
Assist with the preparation of monthly management accounts and financial reports. Reconcile bank accounts and ensure accurate bookkeeping records are maintained. Support the Accounts Payable an…