Housing Resolution Officer (Scale 6)
Job Category : Housing
Location : Thomas Hardy House, Enfield Council
Hours Per Week : 21.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.36
Customer Services Advisors answering queries on the phone related to Council wide enquiries.
We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public.
It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre. The ability to work to performance and quality standards always delivering excellent customer service.
Candidates will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential . Candidate will have used a housing system.
21 hours per week 9am to 5pm Monday Tuesday and Friday
Flexible working from home and office on a rota basis.
Candidate will attend a 2 week training course both classroom and shadowing in the office and home. 1 day a week working from home 1 day in the office after trained
Recommended Jobs
Strategic Client Success Manager
Why Perkbox? In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better - a single, unified platform built to c…
Young People Support worker
Progression Coach (Part-Time) – Sutton We are currently recruiting for a Part-Time Progression Coach to join a service that supports at-risk young people in Sutton, helping to prevent homelessness …
Intermediate Mechanical Engineer
Intermediate Mechanical Engineer - To £45K plus package, plus 9-day fortnight With around 35 MEP Design Engineers, this MEP Design and Sustainability Consultancy has remained passionate about two th…
Senior Quantity Surveyor
Job Description Be the essence of collaboration. Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Jo…
AV Field Service Engineer
Audio Visual Field Service Engineer Job Title: Field Service Engineer Location: London (remote & client sites) Salary: £38,000 to £43,000 per annum Contract: Full-time, permanent Join as a Field …
Corporate Tax Director - Reading
Lead and oversee corporate tax compliance and advisory projects for a portfolio of clients. Provide strategic tax planning advice to optimise client outcomes within the scope of current regulation…
Dumper Driver
Core Group is hiring We are seeking experienced Ground worker / Dumper driver for our client’s project in the London Area SE3 Job Title: Ground worker / Dumper driver Location: SE3 Pay Rate…
Management Accountant
Prepare and analyse management accounts to support business decisions. Oversee budgeting and forecasting processes to ensure financial accuracy. Provide variance analysis and offer insights to …
Graduate Teaching Assistant
Graduate Teaching Assistant – Secondary School – Brent, North West London Full-Time | September 2025 Start | Earn up to £650 per week Are you a passionate and motivated graduate looking to kick…
Senior Lighting Engineer
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our…