Housing Resolution Officer (Scale 6)
Job Category : Housing
Location : Thomas Hardy House, Enfield Council
Hours Per Week : 21.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.36
Customer Services Advisors answering queries on the phone related to Council wide enquiries.
We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public.
It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre. The ability to work to performance and quality standards always delivering excellent customer service.
Candidates will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential . Candidate will have used a housing system.
21 hours per week 9am to 5pm Monday Tuesday and Friday
Flexible working from home and office on a rota basis.
Candidate will attend a 2 week training course both classroom and shadowing in the office and home. 1 day a week working from home 1 day in the office after trained
Recommended Jobs
Full-Stack Developer (3-Month Contract)
Creative House – Internal Platform Enhancement Project VISUALHOUSE is an international creative agency focused on creating compelling brand stories for architecture, design, and the built environm…
KS2 Teacher | Independent School in Hammersmith and Fulham
Are you an inspiring and committed KS2 Teacher ready to take the next step in your teaching career? A leading Independent Preparatory School in Hammersmith is seeking a passionate and talented …
Hospitality Chef De Partie Monday - Friday
Job Details At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our peop…
Insolvency Lawyer
Insolvency Lawyer/ 5+ PQE/ London/ £75,000+ (DOE)/ This is an excellent opportunity to join a leading London law firm, in an inclusive Job Ref: 1791 JOB TITLE: Insolvency Lawyer P…
Nurse Sonographer
Are you a compassionate Registered Nurse with a flair for sonography? Our client is seeking a Nurse/Sonographer to join their vibrant team in London . This role offers the chance to provide excep…
Qualified Social Worker, CP/CIN
Qualified Social Worker, CP/CIN Pay rate up to £34.50 per hour Contract role, We are recruiting for an experienced Social Worker to work in a Child Protection/Child in Need Team in Enfield. …
Legal Billing Administrator (Contract) - London
Are you seeking a new role within billing ? We are working with a top-rate law firm who are seeking a Legal Billing Administrator to join their team initially on a 6-Month Contract basis. For this…
EYFS Practitioner - Barnet
A friendly primary school in Barnet is recruiting an experienced EYFS Practitioner to join their Early Years provision, with a start date of January 2026. The successful EYFS Practitioner will delive…
Senior Market Unit Operations Officer (80-100%)
Location: London, GB Serve as a trusted partner to the leader of the Market Unit UK & Ireland in P&C Reinsurance . This is a unique role that blends strategic and operational responsibilities, hel…
Physics Teacher | Independent School in Brent
A distinguished independent senior school in Brent, North West London, celebrated for its strong academic culture and modern approach to Science education, seeks an expert Physics Teacher starting Ja…