Housing Resolution Officer (Scale 6)

Enfield Council
Enfield, Greater London


Job Category : Housing
Location : Thomas Hardy House, Enfield Council
Hours Per Week : 21.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.36

Customer Services Advisors answering queries on the phone related to Council wide enquiries.
We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public.

It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre. The ability to work to performance and quality standards always delivering excellent customer service.
Candidates will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential . Candidate will have used a housing system.
21 hours per week 9am to 5pm Monday Tuesday and Friday

Flexible working from home and office on a rota basis.

Candidate will attend a 2 week training course both classroom and shadowing in the office and home. 1 day a week working from home 1 day in the office after trained

Posted 2025-09-10

Recommended Jobs

Social Care Recruitment - Senior Manager - London

London

This position is for a Social care recruitment Senior Manager based out of London. An established privately owned social care recruitment agency is looking to appoint a senior person to drive th…

View Details
Posted 2026-01-06

Primary Teacher

Reeson Education
Islington, Greater London

Looking for flexible teaching opportunities in Islington? Reeson Education are seeking enthusiastic Primary Teacher supply staff to work across a variety of mainstream primary schools in the boro…

View Details
Posted 2025-12-24

Reinsurance Accountant

Harrison Holgate
London

A specialty London market underwriting business is recruiting for a (re)Insurance Accountant. The successful applicant will provide comprehensive accounting support for both insurance and reinsuranc…

View Details
Posted 2025-09-10

Head of Bid (Maternity Interim Cover)

Isio
London

Head of Bid Term - 12 month FTC maternity interim cover Commence date - 1st Feb 2026 Role and Responsibilities Supporting the Isio business growth strategy, the Head of Bid is a crucial r…

View Details
Posted 2025-12-19

Director (Ecommerce), Brand Impact - Global Communications Agency

FleishmanHillard UK
London

The Team We harness the collective power of creative, social and strategic marketing to produce electric, infectious and award-winning communications. With this in mind, we create provocative, ins…

View Details
Posted 2025-12-21

Accounting Manager

Flow Neuroscience
London

About Flow Neuroscience Flow Neuroscience has developed a new, highly scalable depression treatment that has the potential to completely change the way the world treats mental health.  Our heads…

View Details
Posted 2025-12-13

Brand Ambassador

Global Group
London

Start Date: Immediate Starts Available Earning Potential: Unlimited –Uncapped Earnings! Are you looking for a fresh start or a new career path with no experience required? Ready to learn, gr…

View Details
Posted 2025-11-19

Science Technician | Islington | January 2026

Marchant Recruitment
London

Are you a practical, organised Science Technician looking for a hands-on role from January 2026? Would you like to join a busy science department in Islington that prioritises safe, engaging practica…

View Details
Posted 2025-11-29

Manager on Duty

Rosewood Hotel Group
London

Press space or enter keys to toggle section visibility Role We are currently looking for a Manager on Duty to join our Front Office management team at Rosewood London. Our Manage…

View Details
Posted 2026-01-09

Associate Director, Process Engineering, External Manufacturing Science & Technology (MSAT)

Gilead Sciences
Uxbridge, Greater London

Job Description At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessl…

View Details
Posted 2026-01-06