Service Desk Engineer
Demonstrate strong organisational skills and be accountable for your daily workload
Responsibility for being the first point of contact on the Service Desk
Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users
To provide application support to our internal and external users
To work within SLA and KPI targets to agreed business priorities.
Setting up and configuring new laptops, desktops and mobile devices
Excellent troubleshooting and problem-solving skills.
Experience of ticket management.
Windows 10 / 11 and Microsoft 365 What's on offer?25 Days holiday rising to 27 Days after 2 years and 28 Days after 5 years
Additional day off for your Birthday
Medicash cash plan
Profit share scheme
Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years.
Enhanced sick pay 1 week for up to 12 months service, then increases to
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