Service Desk Engineer

The Portfolio Group
City of London, Greater London
Looking for Desk Engineers!

Fully office-based in central London

A leading Ireland and UK Employment Law and Health & Safety Specialists, providing an integral service to 32,000 client's daily business operations is looking for a talented Group Service Desk Engineer to provide 2nd line support to users in all their offices.

An ideal candidate must have a combination of the following skills:

A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management
Demonstrate strong organisational skills and be accountable for your daily workload
Responsibility for being the first point of contact on the Service Desk
Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users
To provide application support to our internal and external users
To work within SLA and KPI targets to agreed business priorities.
Setting up and configuring new laptops, desktops and mobile devices
Excellent troubleshooting and problem-solving skills.
Experience of ticket management.
Windows 10 / 11 and Microsoft 365

What's on offer?

25 Days holiday rising to 27 Days after 2 years and 28 Days after 5 years
Additional day off for your Birthday
Medicash cash plan
Profit share scheme
Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years.
Enhanced sick pay 1 week for up to 12 months service, then increases to
Posted 2026-09-18

Recommended Jobs

Part-time Housekeeper

Exclusive Household Staff
Chelsea, Greater London

Job Title : Part-Time Housekeeper Location : Chelsea, London Employment Type : Self-Employed, Part-Time Days/Hours : Mondays 9:00am–5:00pm and Fridays 9:00am–1:00pm Rate : Circa £22 …

View Details
Posted 2026-01-30

Repair Engineer

Access Garage Doors LTD
South Croydon, Greater London

Garage Door Repair Engineer Based in South Croydon, Surrey Salary range of £31,000-£37,000 subject to experience plus £4,000-£8,000 commission Access Garage Doors are one of the South East’s l…

View Details
Posted 2026-09-18

Management Accountant (Hiring Immediately)

bibliu
London

Position Title: Management Accountant Reports to : Group Financial Controller Location: London/Hybrid (once per week in the office), UK Contract type: Full-Time, Permanent About BibliU BibliU is an a…

View Details
Posted 2026-05-06

Client Account Manager

Ilford, Greater London

 The Role Build strong relationships with Investment Team, Construction Management and JV Partners Encourage business partnering between the project accounting team and the rest of the…

View Details
Posted 2025-12-12

Manager - Restructuring Advisory - Contingency Planning (Hiring Immediately)

frpadvisory
London

Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate F…

View Details
Posted 2026-05-06

Programme Director - Africa (Hiring Immediately)

srtmarine
London

SRT Marine Systems plc ( SRT ) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company h…

View Details
Posted 2026-03-27

Early Years Educator Apprenticeship E8 3SD

MINI BEES NURSERY
London

Summary An Apprentice Early Years Educator is required at Mini Bees Nursery. We are looking for someone with a love of working with children who will gain an Early Years Educator Level 3 qualifica…

View Details
Posted 2026-09-15

Senior Channel Sales Director

Billtrust EU Careers
London

Who We Are Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provid…

View Details
Posted 2026-09-18