Service Transformation Analyst

We are looking for a Service Transformation Analyst on a 12 month fixed term basis. This position contributes significant value to the firm by serving as an essential part of the service transformation team, aiding in the implementation of process improvements as well as system enhancements and upgrades. About The Role In this role, you can expect to get involved in a variety of work including:

• Collaborate with relevant stakeholders to ensure a smooth transition during organisational change
• Implement business process and system improvements effectively, with a focus on the Finance & Accounting workstreams
• Maintain comprehensive knowledge of regulatory standards (VAT / SRA compliance) and current finance and risk processes
• Support the Finance Operational team in routine activities as directed, ensuring best practices, efficiency, and effectiveness are achieved to the satisfaction of the business
• Prepare project-related documentation, including process maps, training guides, and manuals, ensuring accuracy and consistent quality
• Proactively collaborate with business users, support functions, and external parties to gather, review, and analyse information and functional requirements
• Successfully engage in multiple initiatives simultaneously as required
• Conduct data analysis for project purposes, assisting in tracking and reporting progress
• Facilitate meetings with stakeholders from across the business and third parties, both remotely and in person
• Prepare and deliver training sessions for support functions and business users where necessary; assist IT trainers when needed
• Undertake additional duties as required by the Service Transformation Manager or other Finance Operations management
  We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following essential skills and experience, Essential: In-depth knowledge of the legal industry and its operational model
• Preferred: Prior experience in a similar finance role
• Preferred: Proven experience in advising senior management
• Essential: Comprehensive understanding of working capital and finance operations within a finance and accounting role
• Desirable: Familiarity with Elite 3E software
This Role Requires Various Skillsets, Including
• Ability to work collaboratively as part of a team
• Effective communication skills (both verbal and written) to build strong, trusted relationships with key stakeholders
• Strong organisational skills to adhere to project methodologies
• High attention to detail
• Capability to remain calm and focused under pressure
• Competence in meeting deadlines within short timeframes
• Proficient analytical skills and the ability to make informed decisions
• Flexibility with the capability to multi-task
  We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:
• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.