OCEAN IMPORT CUSTOMER SERVICE CLERK
Our client is an international freight and logistics company based in West London. They are now looking for a Customer Service Clerk to provide an excellent customer service experience for customers including arranging shipment/deliveries, invoicing and all other functions as required.
Salary: £28,000 to £31,000
The Role
Candidates will be heavily involved with queries on a day to day basis, managing all communication related to work-files, ensuring shipments are not left pending for too long. The role is to ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.
- Preparing pre-alerts, liaising with customers to prepare work-files
- Creating work-files for the customs team to complete entries on
- Keeping origin offices informed regarding any issues on shipments
- Track and trace all shipments
- Obtain pins from carriers for haulage
- Arranging deliveries with hauliers
- Manage KPI’s for Key accounts
- Complete delivery checks
- Complete invoicing on all shipments
- Passing invoices to account department for payment
Please get in touch with the team on 02085497212 or submit your CV using the link below
Recommended Jobs
HR Administrator
Provide administrative support to the Human Resources department. Maintain accurate employee records and update HR databases as required. Assist with the recruitment process, including scheduli…
Valuation Analyst (Hiring Immediately)
We are looking for a Valuation Analyst to join our expanding Finance team in London. This is a hands-on role with broad exposure across asset classes, sitting at the heart of our fund operations and …
Senior Associate (Construction) - Top Tier London Law Firm
We are delighted to be supporting a Top Tier Law Firm in London who are seeking a Senior Associate to join their Construction Team. This excellent opportunity will be well-suited to a Qualified Solic…
Deputy Head of Nursery
Deputy Head of Nursery (Interim) Interim contract – start ASAP Initial 3-6 month comtract £400 per day Inside IR35 (via umbrella) Fully on-site working – 5 days p/week CVs are being re…
(Senior) Medical Robotics Software Engineer - Strand, London, WC2R 2LS
(Senior) Medical Robotics Software Engineer - Strand, London, WC2R 2LS About Us We are seeking experts in medical (robot) software development and quality management / assurance to join our team…
Planning Solicitor - 6-month FTC
Planning Solicitor 6‑month Fixed Term Contract | London (City) | Hybrid Our client, a leading international City law firm has an exceptional opportunity for a Planning Solicitor to join its high…
Teacher of Religious Education - Enfield Independent School
School Status & Location Sector: Leading Independent School (with Sixth Form). Borough: Enfield (Outer London, England). Start Date: Permanent, full-time role commencing January 2026. The…
KS1 Teacher | Brent | January 2026
Are you an experienced or aspiring KS1 Teacher looking for a rewarding role from January 2026? Do you want to join a Brent school that values creativity, collaboration, and pupil wellbeing? Wayma…
Triage and Engagement Officer
Job Category: Admin & Clerical Job location: 1 Catford Road, Catford, London, Greater London, SE6 4RU, Lewisham Council Hours per week: 35 Start date: Immediate start Salary: £17.78 per hou…
Teacher of Maths - Islington - Permanent Contract
A prominent 11–18 mixed school in Islington is seeking an intellectually curious Mathematics Teacher for a full-time, permanent role starting this September. This position is designed for a mathemati…