Mobilisation and Transition Lead
Job Details
Lead one of the UK’s most significant workplace service mobilisations
This is not a traditional project role. We are looking for an experienced Mobilisation & Transition Lead to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio — including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models. This role exists to make change land well! You will take ownership of time-critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one. Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go-lives and confident handovers into business-as-usual operations. This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations. What you'll be responsible for- Leading the mobilisation and transition of new services, locations, and operating models
- Owning operational readiness across people, process, systems, suppliers, and assets
- Planning and delivering go-live activity, early-life support, and structured BAU handover
- Coordinating multiple stakeholders and suppliers to deliver at pace
- Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
- Supporting the removal of legacy or interim ways of working and embedding sustainable operations
- Proven experience delivering mobilisations, transitions, or large-scale operational change
- Strong understanding of operational readiness and live-environment delivery
- Excellent stakeholder management and communication skills
- Calm, structured, and solutions-focused approach under pressure
- Experience in workplace services, hospitality, FM, or similar environments (desirable)
- Be part of a once-in-a-generation mobilisation within a high-profile environment
- Operate with genuine ownership and visibility
- Work alongside senior leaders shaping the future of workplace services
- Deliver change that leaves a lasting operational legacy
- Free meals
- Subsidised gym membership
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
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