Housing Manager (BAND4C)
Job Category : Housing
Location :Sutton Gate, Sutton Housing Partnership
Hours Per Week :36.00
Start Date : Immediate Start
Start Time :09:00
End Time :17:15
Salary: £20.57
Responsibilities and outcomes Key responsibilities:
• Provide excellent place based housing management services to tenants and leaseholders.
• Enforce SHP’s arrears recovery policy and procedure including proactive discussions with residents, pre-court visits and court/eviction attendance.
• Prepare cases for court action and represent the Council/SHP in court.
• Be responsible for residents on your patch at tenancy termination and sign up to ensure properties are returned in good, clear condition and let promptly.
• Complete settling in visits, probationary tenancy visits, and occupancy checks and enforce any breaches of tenancy.
• Provide advice and support of our vulnerable customers and where necessary signpost them to other services that are able to sustain their tenancy.
• represent SHP at case conferences and multi-agency meetings managing effective stakeholder relationships and seeking joint solutions to housing issues.
• Actively encourage and undertake resident consultation and community development initiatives that offer opportunities for residents to be involved and influence the services they receive. Identify and support residents who want to start new resident associations.
kills/Experience Essential:
• Maintaining detailed, evidence-based records using attention to detail and excellent verbal and written communication skills.
• Remaining assertive whilst responding sympathetically and with understanding to residents with personal and sometimes distressing issues.
• Working on your own and as part o fa team with minimal supervision.
• Working in a fast paced and busy environment, happy to take on a range of tasks and be flexible and adaptable.
• The ability to manage your time and organise priorities so that work is managed efficiently and to high standards.
Proven track record of providing excellent customer services.
• Proven ability to work methodically, follow agreed procedures and accurately record data a n d information.
CIH or other relevant qualification.
We require 3 individual Housing Managers to cover secondment posts
Recommended Jobs
Dental Nurse (Hiring Immediately)
Join mydentist as a dental nurse Join mydentist as a dental nurse and you’ll play a key part in providing outstanding care to our patients. You’ll play a vital role in one of more than 530 modern …
Senior Product Designer
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powerin…
Freelance Senior Account Manager, Social Media (Hiring Immediately)
We are looking for a Senior Account Manager to join our Client Services team in London The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is u…
Secondary Education Recruitment Manager - London
The Opportunity Our client is a well-established and highly respected business within education recruitment. They already have a successful Secondary division and are now looking for an experien…
Product Designer (Hiring Immediately)
Job reference 341211 Product Designer Competitive salary plus car allowance, h ealthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a co…
Traffic Engineer - SO1
Job Category : Engineering Location : Hackney Service Centre, Hackney Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £18.76 H…
Head of Tax (London) (Hiring Immediately)
Side is a global video game development and services provider, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, Side…
Flexible Waiter - GSQ
Press space or enter keys to toggle section visibility The Chancery Rosewood, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield.…
Nurse Practitioner position available
JOB OVERVIEW We have locum work available locally, with awesome pay rates and simple access to available work, this is the time to get included! If you’re an experienced Nurse Practitioner based…
IT Risk Advisory - Consultant
CFGI consultants work as part of a team with other CFGI professionals, its clients and their external auditors (or other professional service firms) on a variety of facets of the engagements, such as…