Technical Maintenance Manager

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Job reference 330398

Technical Maintenance Manager - BC8 -London ,
£58,000 - £62,000 (dependent on experience) plus £4,800 car allowance, full family health care, potential 18% bonus & 27.5 days holiday (plus bank holidays)

Permanent , Full time 41 Hours

Mount Pleasant Mail Centre, London, EC1A 1BB


For a full job description, please click on the following link: Job Descriptions

An exciting opportunity has arisen to join Royal Mail as a Technical Maintenance Manager, responsible for overseeing our Jubilee and Central London sites.

Royal Mail is a business with a proud heritage. Every day we deliver 56 million items to around 29 million addresses. Our brands, Royal Mail and Parcelforce, are amongst the best known in the country. We are increasing our revenues and have a team of nearly 150,000 people, but what really sets us apart isn’t what we’re doing now, it’s what we’ll be doing in the future.

We are going through a radical transformation to improve our business, grow our revenues and exploit the opportunities in the market. This is wholesale change, affecting every part of our business and everyone within it. That doesn’t necessarily mean it’s easy. It will be challenging, exciting, and unique in its scale and variety.

Are you a confident, proactive individual with excellent communication and stakeholder management skills? Do you have a qualification in engineering, with experience leading a maintenance team? If so, we would love to hear from you. We’re looking for a Technical Maintenance Manager to join our team. Interested? More details and how to apply can be found below.

Reporting into the Regional Maintenance Manager, you’ll be responsible for constructing an environment where the engineering teams are unconstrained to create, facilitate and maintain the most efficient letter, parcel, collection, delivery processes and facilities.

About the role

A key role in the senior leadership team, you will be responsible for leading and mentoring the maintenance technicians, and delivering the maintenance strategy, whilst ensuring compliance with standards and legislation. You'll be accountable for delivering key business performance indicators and asset availability within financial constraints.

Key aspects of the role include:

• Ensure compliance to Health and Safety legislation and Royal Mail policies and standards
• Deliver the local maintenance strategy • Provide leadership and direction for the entire automation team, developing the capabilities of machine operators, technicians, and apprentices
• Fully participate as a senior member of the Plant Leadership Team
• Main liaison between the machinery manufacturer’s technical team and Royal Mail
• Support engineering continual professional development and the talent pipeline
• Drive day to day automation performance and ensure achievement of automation KPIs
• Efficiently manage the engineering budget
• Effective inventory management of engineering stock ensuring efficiency and sustainability
• Drive, plan and implement continuous improvement activities to enrich and sustain quality automation asset performance

About you

To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below:

• A minimum of BTEC Level 5 or HNC qualification in an engineering or scientific discipline
• Qualified in machinery directive (PUWER_CE assessor) or willing to undertake the level of development to achieve the qualification
• IOSH Managing Safety certified and sound practical experience of managing safety in an automated plant environment • A high level of leadership, communication, influencing and stakeholder management skills
• Ability to coach, develop and build an effective team
• Knowledge of maintenance strategies and cost base models for asset management
• Experience of managing and leading a team of maintenance professionals
• Ability to identify and resolve problems using continuous improvement tools and techniques
• Knowledge and practical skills of working within an operational/ production environment delivering exceptional customer experience
• High level of analytical skills and making effective decisions to drive efficiency

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: Please note, this advert may close early if the appropriate number of applications has been reached.