Senior Strategic Healthcare Communications Professional - Arc Bio Communications, an IQVIA business (London - hybrid or remote)

Senior Strategic Healthcare Communications Professional - Arc Bio Communications, an IQVIA business (London - hybrid or remote)

(Associate Director/Director and above)

About the team

Arc Bio Communications is passionate about delivering global communications strategies for biopharmaceutical and biotechnology companies that add value and bring innovations to life. Our unique approach blends the strategic rigour of management consultancy, the scientific expertise of medical education, and the creativity and reach of communications.

In 2024, we joined forces with IQVIA, to expand our global capabilities and influence even further.

Are you passionate about bringing game-changing healthcare innovation to life through strategic thinking?

Find out more about us here:

Required experience:

A highly experienced healthcare communications leader with a minimum of 10-12 years' experience in strategic healthcare communications, medical communications and/or scientific communications. Ideally with strong consultancy/agency experience.

Role description:

Client service:

• With intermittent Partner/Managing Partner input works to build a portfolio of business and take ownership of this within its entirety.
• Leads, builds and sets the direction and strategy of the portfolio on a day-to-day basis.
• Develops industry leading scientific, creative and/or commercial communication strategies and programmes.
• Leads, builds and maintains excellent relationships with clients and provides them ongoing consultation and counsel on a peer-to-peer basis.
• Confident at conversing directly with and providing strategic guidance to c-suite and/or senior leadership teams within pharma and biotechs.

Business growth:

• Works consistently to grow existing portfolio of business organically through high quality work and identifying new work of high strategic value.
• Has a strong professional network that can be leveraged for business development.
• Brings in new opportunities and works to convert them to new client workstreams
• Networks consistently outside of Arc Bio, attends and contributes to industry and client events and meetings representing Arc Bio as a brand within the industry.

Project Management:

• Accountable for high-level project planning and management, effective budgetary control and resourcing/team planning to effectively delivery projects within their portfolio.
• Effectively delegates and prioritizes for project teams, providing direction to ensure delivery whilst allowing individual ownership.
• Provides project management guidance and training to direct teams.
• Sets the highest standards with respect to quality, original, strong strategic thinking and detail accuracy at all times.
• Supports and guides teams through project or client challenges.

Leadership:

• Demonstrates strong leadership capability with executive presence.
• Demonstrates ability to develop others and provide direction and feedback tailored to the skill level of team members.
• Embraces and actions team and peer feedback as a driver for change.
• Generates buy-in, listens openly to colleagues, recognizes contributions and ensures consistency of decisions
• Takes accountability for their team and outcomes, encouraging their team to do the same, inspires and fosters team commitment.
• Drives communication between teams and the client.
• Supports, encourages and challenges colleagues in a constructive and supportive way.
• Contributes to the development and future direction of Arc Bio alongside the Partners/Managing Partners.
• Demonstrates and champions the Arc Bio culture.

Communication and impact:

• Proven ability of presenting at a senior stakeholder and industry level.
• Demonstrates thought leadership at a client portfolio or practice domain level.
• Demonstrates the ability to influence, negotiate and overcome objections from senior stakeholders.
• Effectively adapts communication style to suit different audiences and to gain buy in.

Technical ability and skills (ABC team members should be ready to communicate on these with both knowledge and authority-strong command; of at least three of these is required at Associate Partner level and above):

Industry:

• Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds).
• Maintains a strong current knowledge of industry opportunities and developments and our clients' operating environment. Uses these findings to draw conclusions, formulate actions and exploit opportunities relevant to the Arc Bio business.

Scientific:

• Has a strong working knowledge of the science covering our clients' areas of focus.
• In chosen areas of scientific specialism, is capable of constructively challenging client thinking on a peer-to-peer level, producing novel scientific strategic points of view to help clients view potential solutions from new angles where appropriate and useful.
• Keeps aware of latest announcements coming out of key congresses, key experts in the field, and any overall, rapidly-evolving trends and how these might impact communication strategy recommendations to the client.

Strategy:

• Can confidently discuss strategy in reference to client goals and objectives.
• Understands and applies theoretical approaches and models used in strategy consulting. Able to integrate the relevant theories into a given client challenge.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at