Insurance Operations Technician

Job Description

Job Title - Insurance Operations Technician

Job Market - Insurance

Job Location - London - Fully Remote Working

Insurance Operations Technician - Lloyd’s Insurance Market - About the role

My client are seeking an Insurance Technician to be a point of contact for the London based broking teams who you will support. The role is fully remote role and can be based anywhere in the UK.

Insurance Operations Technician - Lloyd’s Insurance Market - Key duties

You will work closely with your manager and other team members, to manage the administration and support processes in relation to clients’ insurance requirements to achieve targets, develop the business and deliver an excellent and comprehensive service.

You will also participate in system testing, provision of training, monitoring of data integrity, take part in various project work and will act as a technical referral point for complex debiting and related issues. This role will be able to coordinate all documentation relating to London Market Premium and Policy processing, liaising with others as necessary

Ensuring that client invoicing is made on time

Ensuring that changes to policies especially relating to invoicing are tracked and monitored

Assists in the creation of comprehensive broking, client and other types of documents

Processes slips, quotes and indications

Performs technical duties (including data entry, credit control, chasing subjectivities)

Keeps informed of all regulatory and legal changes which impacts on the job role

Ensures up to date records are maintained at all times on the Company systems

Responds appropriately to urgent issues as they arise

Insurance Operations Technician - Lloyd’s Insurance Market - Key requirements

Experience in the Acturis Platform

Strong understanding of the Lloyds and London market, with experience in a similar role.

Experience preparing documentation (LPAN)

Experience in Xchanging / DXC technology is desirable

Strong understanding of FCA regulations as they pertain to insurance intermediaries

Excellent understanding of processes and procedures within the insurance market. Able to audit and check the work of others