Business Support Facilitator

PA Consulting
London

Company description

We believe in the power of ingenuity to build a positive human future.  

As strategies, technologies, and innovation collide, we create opportunity from complexity. 

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. 

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.  

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. 

PA. Bringing Ingenuity to Life. 


Job description

Primarily to provide first class business support to up to three Consumer & Manufacturing sector Partners, with additional general support duties across the wider Consulting and Business Support teams.

Working as part of a busy Business Support team, the role requires someone friendly, approachable, and confident who has great communication skills, and preferably used to working in a team environment and with other Business Support staff. 

This is a great opportunity to engage in full spectrum of activities, for someone who has the drive and desire to succeed. They will gain excellent business experience whilst also developing their knowledge and skills in a fast-moving environment.

70%

PA support to at least three Partners including:

  • Diary management and travel / accommodation support – complex diary management for both internal and external clients including senior stakeholders across PA by liaising directly with their support. International travel arrangements across multiple time zones and complying with visa requirements
  • Inbox management - monitoring incoming emails, actioning on the Partner’s behalf where necessary, and general gate keeping when needed
  • Support to client facing propositions and initiatives lead by the Partners you support - arranging internal team meetings, promoting external client events, preparing documents, action taking and following up
  • Submission of Partner expenses on a weekly basis - ensuring these are submitted promptly complying with company policy
  • Time Management by managing and prioritising your workload accordingly

20%

General support, system administration and other ad-hoc tasks distributed across the Business Support Team – could include:

  • GTM or Capability support, processing purchase orders, chasing on client value reviews, or other administrative tasks
  • Provide weekly cover for part time Business Support team members and general cover in times of absence when required

10%

General support to the wider Consultant team on an ad-hoc basis


Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment.


Qualifications

  • Secretarial experience preferably in a large organisation
  • Proficient in Microsoft Word, PowerPoint and Excel
  • Proactive with a commitment to quality and accuracy / attention to detail
  • Good, clear communicator
  • Proven planning and organisational skills with ability to work to tight deadlines
  • Proactive self-starter with the ability to prioritise and multi-task
  • Calm when working under pressure
  • Good team player with flexible and adaptable approach to work
  • Smartly presented, confident and assertive

We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.

Apply today by completing our online application

Please be aware that some of our UK roles at PA Consulting require a UK security clearance.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.


Additional information

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here .

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected]

#LI-AG1

Posted 2025-12-12

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