Technical Services Lead

Cobalt is proud to be partnering with a leading name within the flexible workspace and office sector, renowned for delivering premium environments across London. Our client is seeking an experienced Technical Services Manager to oversee a portfolio of contemporary office buildings, ensuring the highest standards of maintenance, compliance, and operational excellence.

The Role

As Technical Services Manager, you will play a pivotal role in maintaining the technical integrity and efficiency of a high-quality portfolio. Working closely with the Facilities Manager and wider operational teams, you'll be responsible for all M&E systems, planned and reactive maintenance, contractor management, and project delivery across multiple sites.

Key responsibilities include:

• Overseeing all hard services across a multi-site office portfolio in London.
• Managing and supporting an on-site Facilities Manager to ensure smooth day-to-day operations.
• Ensuring statutory compliance, H&S, and best practice in all aspects of building maintenance.
• Managing service providers and contractors, ensuring performance aligns with SLAs and KPIs.
• Leading on plant upgrades, refurbishments, and capital projects.
• Monitoring building performance data to identify opportunities for energy efficiency and sustainability improvements.
• Supporting the delivery of an exceptional customer experience for occupiers and visitors alike.

The Person

You'll be a confident and technically skilled manager with a strong understanding of building services within commercial offices. The ideal candidate will combine technical expertise with a proactive, people-focused approach.

Requirements:

• Proven experience managing M&E services across a commercial or mixed-use portfolio.
• Recognised engineering qualification (mechanical or electrical).
• Strong contractor management and project delivery experience.
• Excellent communication and stakeholder management skills.
• A collaborative mindset with a focus on continuous improvement and innovation.

This is a fantastic opportunity to join a growing and forward-thinking business that puts quality and customer experience at the forefront of everything they do.