Hospitality Assistant, London

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team.

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Monday–Thursday, from 9:00 AM to 4:00 PM

Key Responsibilities:

To provide general assistance to the Hospitality Manager in the London office to manage our suite of meeting rooms. Duties to include:

• Provide refreshments for all meetings. This includes laying out meeting rooms in advance and clearing crockery away once meetings finish.
• Loading/unloading dishwashers and washing up by hand if required.
• Assist the Chef Manager with preparation of sandwich/buffet lunches, Board lunches and events. This will include laying out meeting rooms, serving at fine dining lunches and clearing once meetings finish.
• Act as cover for the Chef Manager . This will include organising sandwich lunches only in the absence of the Hospitality Manager if required.
• Ensure that all rubbish bins are emptied and all kitchen rubbish is disposed of or recycled correctly.
• In conjunction with the Chef Manager, ensure the catering kitchen is meticulously cleaned at the end of each day. We operate to the highest hygiene standards – both personal and professional - without exception.
• Ensure that all tea point areas are stocked with tea, coffee, sugar.
• Assist the Chef Manager with stock-taking.

Qualifications and Previous Experience required:

• Professional, discrete, personable, approachable and self confident.
• Pro-active, self-motivated, able to use own initiative & anticipate needs.
• Ability to act as Waitress to serve at fine dining lunches as and when required (infrequent).
• Computer literacy – particularly familiar using Outlook. Outlook is used to manage our meeting room bookings. Basic training will be provided.
• Good communicator with the confidence to liaise with people at all levels.
• Holds Basic Food Hygiene Certificate – essential.

Our benefits include:


- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.


Explore all benefits and more by visiting BM Caterers website

Location: 24 Monument Street,, London, EC3R 8AJ