Non Revenue Campaign Data Analyst
- Carry out detailed analysis of District Metered Areas (DMAs) to identify potential or confirmed cases of Unaccounted for Water (UFW) or Data Integrity issues
- Investigate anomalies and leads provided by other workstreams including Leakage Optimisation Teams and Network Service Technicians (NSTs)
- Scrutinise water system data against property and network information from multiple sources (Netbase, GIS, CMOS, C4C/ISU)
- Plan and deploy field resources to investigate suspected UFW areas or data discrepancies
- Collate and analyse investigation results, prepare actionable reports, and present findings to the Thames Water team
- Develop resolution plans and monitor activity owners through to successful issue closure
- Prepare and present weekly internal and client-facing performance reports
- Work collaboratively with stakeholders to improve data accuracy and reduce network water loss
- Excellent analytical skills with an eye for detail and a strong investigative mindset
- Advanced Excel skills – including formulas, graphing, data manipulation, and visualisation
- Experience using Power BI or Power Query is highly desirable
- Excellent written and verbal communication skills for reporting and stakeholder engagement
- Strong organisational and time management abilities
- Knowledge of water networks and distribution systems
- A high level of Health & Safety awareness in field deployment planning
- Ability to manage multiple data sources and make decisions based on empirical evidence
- Confident in preparing and presenting findings to technical and non-technical audiences
- 20 days holiday + Bank Holidays
- A collaborative and supportive team environment
- Company Pension Scheme
- Salary up to £33,080.66
- Free 24/7 GP Access – covering you and immediate household family members
- Employee Assistance Programme (EAP)
- Ongoing career development opportunities
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