Retail Property Lead

🚀 The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.

💗 Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.

🌍 Location: London, Hybrid (minimum 2 days a week in the office).

Salary & Benefits: From £60,000 + bonus. See more on our benefits here .

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here .

🔮 The Retail Property Lead  Mission:

As our Retail Property Lead, you’ll be at the heart of keeping our stores thriving – driving everything from exciting new store openings and impactful refurbishments to smooth-running maintenance and facilities management. You’ll inspire and empower your team, creating a collaborative space where they can grow, break boundaries, and truly flourish.

⭐ How you'll drive success:

Strategy & Leadership:

• Lead and develop our in-house Projects team, including the project managers and projects assistants, fostering a collaborative and results-driven culture, whilst challenging the status quo.
• Capable of short, medium and long term goal setting. Ideally will have a strong network of reliable contractors and a demonstrable history of success within a multi-site, fast-paced business.
• Implement effective project management ways of working, risk assessments, and mitigation strategies.
• Work closely with the design team, project managers, and contractors, fostering a collaborative and productive environment.
• Establish and manage relationships with internal and external vendors, architects, contractors, and other partners, negotiating contracts, coordinating project timelines, and overseeing quality control.

Projects

• Ensure projects are completed on time, within budget, and to the highest quality standards.
• Create robust processes for data management and commercial analysis throughout projects.
• Ensure that all design and construction documentation is complete, accurate, and adheres to regulatory requirements, incorporating sustainable practices and designs where appropriate.
• Lead on end to end timelines of new stores.. Creating clear visibility of each stage of the project, highlighting risks when needed.
• Continuously work to drive efficiencies in ways of working and methods of production with external partners.
• Evaluate the performance of completed stores to ensure that they meet the brand’s standards and customer expectations.
• Provide post-project feedback and continuously improve processes.
• Visit sites pre, during and post installation to drive quality improvements.

Reporting and analysis

• Develop and manage budget breakdowns for all retail design and fit-out projects, ensuring cost-effective solutions and value engineering where necessary.
• Ensure financial workbooks are maintained and up-to-date
• Hold bi-weekly meetings with our finance team to manage finance updates and tracking within the business.

🎉 What you'll need to thrive:

• Experience in a similar role with experience in the U.S. and E.U. markets being a big plus.
• You strongly resonate with our mission and values, embodying integrity, purpose, and authenticity
• Experience building and empowering teams through reverse-leadership, mentorship, and a continuous learning mindset
• You’re happy to travel extensively, getting to know our sites and estate inside out
• You negotiate with confidence and build strong, trusted partnerships and sharp commercial thinking to every decision.
• Deep understanding of planned and preventative Maintenance Programmes and expertise in Facilities Management
• Experience delivering re-fits and refurbishments that make a real impact aligned to our store experience

✨ The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
2. Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role
3. Final Interview - 1 hour in person task interview to complete and present

💟 Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.