Unified Communications Consultant - Microsoft

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

Job Title:

Unified Communications Consultant (Microsoft Focus)

Contract Type:

24-Month Fixed-Term Contract

Location:

UK-based with regular travel to client sites (3–5 days per week)

Clearance Requirement:

Must be eligible for SC (Security Check) clearance .

Role Overview:

We are seeking an experienced Unified Communications Consultant with a strong focus on Microsoft technologies to join our team. The successful candidate will design, implement, and support unified communication solutions for enterprise clients, ensuring seamless collaboration and communication across platforms.

Key Responsibilities:

• Design and deploy Microsoft Teams , Skype for Business , and related UC solutions.
• Integrate UC platforms with telephony systems, video conferencing, and collaboration tools.
• Provide technical leadership during project delivery, including architecture design , migration planning , and implementation .
• Conduct client workshops, assessments, and training sessions.
• Troubleshoot and resolve complex UC issues, ensuring minimal downtime.
• Collaborate with stakeholders to align solutions with business objectives.
• Maintain documentation and provide knowledge transfer to client teams.

Essential Skills & Experience:

• Proven experience in Microsoft Unified Communications (Teams, Skype for Business, Exchange Online).
• Strong understanding of Microsoft 365 , Azure , and related services.
• Expertise in voice integration , SBCs , and telephony migration .
• Familiarity with PowerShell scripting for automation and configuration.
• Excellent communication and stakeholder management skills.
• Ability to work independently and travel regularly to client sites.

Desirable Skills:

• Experience with Direct Routing , Contact Centre integrations , and third-party UC solutions .
• Knowledge of networking fundamentals (QoS, SIP, DNS).
• Microsoft certifications (e.g., MS-700 , MS-720 , or equivalent).

Additional Information:

• This role requires regular travel (3–5 days per week) to client sites across the UK.
• Candidates must be eligible for SC clearance (UK residency and background checks apply).

About Insight:

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.

Application Details:

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.

A full job description will be provided upon application.