Admin Assistant - Digital Guest Experience, Rooms & Engineering
- Prepare documents using Microsoft Word, Excel, and PowerPoint.
- Perform touch typing with high speed and accuracy.
- Format and edit emails, reports, and presentations.
- Organize and maintain files and systems on SharePoint and MS Teams.
- Maintain internal websites for Engineering and DGE & Rooms teams.
- Conduct market research to support key projects.
- Track team to-do's and partner with colleagues to ensure timely completion.
- Create purchase orders, log transactions, process invoices, and manage monthly reporting.
- Screen incoming calls and visitors while maintaining an open and professional approach.
- Manage incoming email.
- Maintain office supplies.
- Manage and update email distribution lists as needed.
- Plan in-person workshops: select host hotels, manage quotes, arrange F&B, and process charges.
- Schedule meetings, coordinate agendas and minutes (both virtual and in-person).
- Coordinate travel and accommodation arrangements.
- Support project management for key initiatives and timelines.
- Maintain calendars and schedule meetings.
- Liaise with regional leaders and hotel teams to address challenges and provide information.
- Handle memberships and renewal processes.
- Collate and distribute team activity reports.
- Respond to internal and external requests for assistance and information.
- Proactively suggest improvements to current processes.
- Learn and understand software/tools used by Engineering and Rooms teams.
- Work with hotel data to support performance understanding.
- Perform other duties as assigned.
- Comply with Marriott International regional office policies and procedures.
- Standard working hours are Monday to Friday, 9:00am to 6:00pm, excluding public holidays.
- Prior administrative/secretarial experience is essential.
- Experience supporting senior roles or multiple stakeholders preferred.
- Ideally experienced in fast-paced, multicultural environments.
- Excellent communication skills in English (spoken and written); additional languages are a plus.
- Advanced proficiency in Microsoft Teams, Outlook, Word, Excel, and PowerPoint.
- Strong typing, spelling, grammar, and document layout skills.
- Highly organized, efficient, and able to manage multiple priorities.
- Flexible, self-motivated, and results-driven.
- High School Diploma or equivalent required.
- Qualifications in administration or secretarial studies preferred.
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