B2B Senior National Account Manager

We’re expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix’s scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on. 

There’s real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you’ll take ownership of high‑value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long‑term profitability.

You’ll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you’ll have genuine ownership and influence.

Beyond managing your portfolio, you’ll help expand our national footprint, supporting regional hubs, securing long‑term agreements and strengthening strategic partnerships. You’ll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes.

This is a high‑visibility role where you’ll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast-growing B2B function.

What's in it for you?

• Competitive performance related bonus
• Company car
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Strategic Account Management

• Manage and build a portfolio of key strategic national accounts, developing and maintaining account plans that drive growth, retention, and profitability.
• Develop and execute strategic account plans aligned with overall business objectives and national priorities.
• Lead and support tender activity across strategic national accounts, working with internal teams to coordinate robust, commercially aligned submissions.
• Build and strengthen relationships with senior stakeholders across customer organisations and internal teams to support long-term partnership success.
• Work closely with the Senior Manager to review, discuss, and agree regional priorities and performance targets.
• Balance engagement, analysis, and review of both existing and new accounts to ensure progress across key priority areas.
• Collaborate effectively across teams, ensuring alignment between national and regional activity and maintaining a consistent customer experience

Regional Support

• Attend top regional hubs nationally to support Regional Account Managers and ensure alignment with national strategies.
• Act as a liaison between national and regional teams to deliver a consistent customer experience.

New Business Development

• Identify and secure new business opportunities within the national account space.
• Support negotiations for long-term agreements and strategic partnerships, within agreed frameworks.

Operational Excellence

• Drive internal stakeholder engagement to support initiatives that drive growth in share of wallet across key accounts, and deliver on strategic programs including PiPo, App, CRM, and other business-critical initiatives
• Ensure compliance with commercial frameworks, pricing structures, and governance processes
• Maintain accurate CRM records and provide regular reporting on account performance and pipeline
• Attend internal meetings as required, either in the field or Head Office
• Escalate and or discuss key challenges and proposed solutions with Senior Manager, as to ensure any key risks/challenges/blockers are managed and resolved.
• Share market insight and good practice with Line Manager and peers, as to support business growth and continuous improvement

• Proven experience in managing strategic accounts within a B2B environment
• Strong relationship-building and negotiation skills
• Commercial acumen and ability to develop strategic account plans
• Excellent organisational skills with the ability to manage multiple priorities
• Proficient in CRM systems and Microsoft Office Suite

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at [email protected] if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

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