Business Operations Technician

Harrison Holgate
London
Business Operations Technician

Location: Hybrid
Salary: Up to £30,000
Type: Full-time

My client is looking for a Business Operations Technician to join their team supporting client market operations. This is a great opportunity for someone with strong attention to detail, proficiency in MS Office, and an interest in Lloyd’s market processes and broking systems.

Key Responsibilities
  • Check accuracy of slips and endorsements passed to Business Operations for processing.

  • Produce client debit/credit documentation and liaise with Client Market Teams daily.

  • Produce premium closings for insurers outside standard market channels.

  • Draft EOC covering emails and Letters of Undertaking for the Marine Specialty Department as required.

  • Process premiums using MRSL (Non-EU risks) and Academy (EU-impacted risks) broking systems.

  • Produce LPANS for Marine & PCS (Property, Casualty & Specialty) risks for submission to Xchanging.

  • Load documents onto the A&S Repository and submit accordingly.

  • Resolve queries from Xchanging (Lloyd’s, ILU, Lirma) and underwriters related to premiums.

  • Assist Accounts Department with premium-related queries.

  • Submit correction requests to Xchanging for instalments via Deferred Settlement Scheme.

  • Support internal improvements and technology development projects.

  • Attend training courses as required.

Skills & Knowledge
  • Proficient in MS Outlook and confident in MS Office (Word, Excel, etc.)

  • Accurate attention to detail with strong written communication skills

  • Collaborative, team-oriented approach

  • Ability to prioritise workload effectively and work under pressure

  • Comfortable interacting with employees at all levels of the organisation

  • Knowledge of Xchanging systems advantageous

    Please do reach out if this could be of interest to you or somebody that you know.
Posted 2026-01-18

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