Junior Account Manager

Junior Account Manager
Join a fun, supportive team and kickstart your career in account management.
Location: Bromley, Kent (10 mins from Bromley South)
Salary: £22,000–£28,000 (depending on experience)
Pattern: Office Mon–Thu, WFH Fri
Employer: Cleverbox
Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. They’re expanding quickly, and they’re on the lookout for a bright, driven Junior Account Manager with a passion for design to support their senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience.
This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success.
Responsibilities
* Support Account Managers with client communications and management of projects
* Begin taking ownership of small client accounts and projects
* Monitor project timelines and ensure deliverables are met
* Join client meetings, prepare agendas and follow up on actions
* Draft proposals and client reports
* Collaborate with design and technical teams to ensure quality assurance
* Contribute ideas to improve client experience
* Manage, qualify and distribute incoming sales leads
* Update, clean and manage our CRM database
* Actively engage with our clients to upsell our services
Skills & Qualities
* Educated to a minimum of A-Level or BTEC Standard
* Good interpersonal and communication skills – confident on calls and video meetings
* A natural problem solver who enjoys learning new skills and is keen to take responsibility
* Excellent verbal and written English with great attention to detail
* A conscientious worker with a strong work ethic and a can-do attitude
* Comfortable with Google Workspace/Microsoft Office and CRM basics
* Organised, accurate, proactive and ready to work as part of a team
* Interest in design/digital and a career in account management
* Prior office experience in sales, marketing or an office environment would be a bonus
Why join Cleverbox?
* Work in a creative, ambitious design agency with a fun, supportive culture
* Get hands-on training and grow your skills fast with guidance from experienced team members Great progression opportunities in technical support or project management
* Take part in regular team discussions and CPD opportunities
* A role where no two days are the same - you’ll learn something new every day
This is the perfect role if you’re looking to start your career in a client-focused, creative environment that’s both supportive and social.
To apply: Send your CV and covering letter
Timeline: Initial remote interviews will take place on: Tue 30th Sept 2025
Discover more about Cleverbox and the services they provide at their website
Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG