Senior IT Engineer

Mulberry School for Girls is a vibrant and inclusive secondary school located in the heart of London, committed to providing high-quality education and fostering a supportive learning environment.

About Role:

We are seeking an experienced and proactive Senior IT Engineer to join our IT team, reporting directly to the IT Manager. As a lead engineer, you will be responsible for providing 2nd/3rd line support at Mulberry School for Girls and Mulberry University Technical College. You will be a key member of the team, who will also support and maintain multiple Trust-Wide systems. Your responsibilities include assisting the IT Manager in supporting the network infrastructure, troubleshooting complex issues, overseeing network maintenance, and contributing to the design and implementation of network projects; ensuring reliable and secure connectivity that supports both staff and students.

The ideal candidate will have extensive experience in network administration, strong problem-solving abilities, and effective team management skills. You should possess the ability of communicating professionally and effectively with staff and stakeholders, coupled with a passion for improving standards.

The ideal candidate will also hold a degree or equivalent IT/computing qualification and have a minimum of 2 years experience in providing 2nd and 3rd line support in an educational setting. You will possess significant diagnostic and troubleshooting skills, extensive knowledge of IT software, hardware, and operating systems, particularly Microsoft Server 2022, Azure, and 365. Experience with Hyper-V, VMware ESXi, Veeam and deployment systems like SCCM and Microsoft Intune is essential.

Position: Senior IT Engineer
Location: Mulberry School for Girls, London
Type: Full-time

Skills and Qualifications:
- Bachelor’s Degree in Computer Science, Information Technology or related field
- Minimum of 2 years’ experience in network management or senior IT engineering roles
- Strong knowledge of network infrastructure including switches, routers, firewalls, VPNs, and wireless technologies
- Experience with network security protocols and best practices
- Proficient in troubleshooting hardware/software/network issues promptly
- Ability to design, implement and maintain scalable networks suitable for educational environments
- Familiarity with cloud services integration is desirable
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical users

Values and Attitudes:
- Commitment to supporting the educational mission of Mulberry School for Girls through effective technology solutions
- Proactive approach towards problem-solving with attention to detail
- Collaborative mindset willing to work closely with teaching staff, administration teams, and external vendors
- Dedication to maintaining confidentiality regarding sensitive information within the school community
- Enthusiasm for continuous professional development keeping up-to-date with emerging technologies relevant to education

If you are passionate about leveraging your IT expertise within an inspiring school setting dedicated to empowering young women through education, we would love to hear from you.