Enrolment Officer
Role: Enrolment Officer
Location: North-West London (On-site)
Contract: Full-time, Permanent
Hours: 40 hours per week
Start Date: ASAP
Regent Group is a leading education provider offering high-quality education from early years through to higher education. Regent College Higher Education is a diverse and inclusive institution with a strong focus on student success.
We are seeking an Enrolment Officer to deliver excellent customer service and support students through the enrolment and registration process. The role acts as the main point of contact for non-academic student enquiries and ensures accurate and timely completion of enrolment requirements.
Key Responsibilities:
Act as the central point of contact for student enquiries
Support students through pre-registration and enrolment
Process enrolment documentation accurately and on time
Maintain student records using CRM and student information systems
Provide information on college policies, finance, and student support services
Liaise with internal teams to support student needs
Ensure compliance with GDPR and college policies
Requirements:
Strong customer service and administrative skills
Experience using CRM systems, databases, and MS Office
Excellent communication and attention to detail
Ability to work to deadlines and KPIs
Regent Group is committed to equality, diversity, and safeguarding.
Compliance Statement
Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.
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