Client Services - Bid Coordinator

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.

TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

Summary

The Bid Coordinator supports the Client Services and Business Development team in delivering high-quality bid and tender submissions within the insurance sector. The role focuses on administration, coordination and content support, providing an excellent entry point into bids, proposals and commercial activity.

This role offers structured development and exposure to client tenders and claim service proposals while working closely with experienced professionals and operational teams.

Key Accountabilities

Bid & Tender Support

• Assist with the coordination of bids, tenders, PQQs and RFPs for insurer, broker and corporate clients.
• Support the bid timeline by tracking deadlines, milestones and actions.
• Help prepare and submit tender documentation in line with client instructions.
• Log and maintain tender activity trackers.

Content & Administration

• Collate information from internal teams (Adjusters, Operations, Finance, Legal, Compliance) for bid responses.
• Populate bid templates using approved wording, case studies, Testimonials, and CVs, etc.
• Proofread documents to ensure accuracy, consistency and professional presentation.
• Support formatting of responses in Word, Excel and PowerPoint.

Stakeholder Support

• Liaise with internal stakeholders to request information and chase responses.
• Support team members during busy tender periods.
• Assist in coordinating clarifications and questions from clients.

Compliance & Documentation

• Help maintain libraries of standard responses, policies, accreditations and certificates.
• Ensure correct documents are used for each tender submission.

Learning & Development

• Build knowledge of insurance claims processes and loss adjusting services.
• Support post-bid activity such as feedback collation and lessons learned.
• Contribute ideas to improve templates, processes and presentation quality.

Other duties

• General administration support as part of the Client Services team.
• Participate and contribute to projects as required.
• Being an ambassador of the McLarens brand guidelines, ensuring all collateral adheres to them.
• A willingness to support with event admin
• A willingness to travel in the UK & Ireland on occasion.

Experience and Qualifications

Essential

• Strong written English with excellent attention to detail.
• Good organisational skills with the ability to manage multiple tasks.
• Confident using MS Office applications, including Word, Excel and Outlook.
• Willingness to learn and develop within a commercial environment.
• Professional and clear communication skills.

Desirable

• Previous administrative, coordination or graduate-level experience.
• Exposure to insurance, professional services or regulated environments.
• Basic understanding of bids, tenders or proposals (training will be provided).

Personal Attributes

• Proactive and reliable with a positive, curious attitude.
• Comfortable working to deadlines and in structured processes.
• Team-oriented and happy to support others.
• Detail-focused and quality-driven.

Training will be provided in tender management, insurance terminology and bid best practice.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.