Senior Showroom Manager

Role Overview

Are you committed, passionate about customer satisfaction, with a desire to succeed
We're looking for a Sales Executive to join our modern, customer-focused sales team, where a positive, collaborative culture drives success. Combined with the strength of the Volkswagen brand, this is an unbeatable opportunity.

The Volkswagen brand is consistently the largest car group in the world, known for its iconic heritage and more than £158 billion investment in electric mobility as it leads the way toward becoming an all-electric new car supplier by 2030 and carbon neutral by 2050.

As a Sales Executive, you'll play a key role in this journey representing the brand with pride, delivering an exceptional customer experience, and living our “customer first” culture every day.

Diversity and Inclusion

At Citygate Automotive, we're committed to being the best at everything we do including being an exceptional employer and fostering an inclusive workplace where everyone feels valued and supported.

We believe that diverse perspectives drive innovation, growth, and performance. That's why we actively promote equality, diversity, inclusion, and belonging across every aspect of our business. Ensuring that everyone has equal opportunities to thrive is a key focus for us in 2024 and beyond.

Key Responsibilities

As a Sales Executive, your main responsibilities will include:

• Managing and processing incoming sales enquiries
• Greeting and engaging with all customers
• Logging and qualifying sales opportunities
• Making follow-up calls and scheduling appointments
• Handling customer correspondence
• Maintaining an accurate sales diary
• Presenting and demonstrating products and services
• Appraising and test driving part-exchange vehicles
• Conducting negotiations and closing sales

What's In It for You

At Citygate, we believe a great workplace benefits everyone. We're proud to offer a wide range of employee benefits, including:

• Access to our in-house training academy
• Access to The Volkswagen National Learning Centre for specific roles
• Electric Vehicle (EV) Training (Levels 1–4) for relevant roles
• Career progression opportunities across our brands and locations
• High street discounts and wellbeing resources
• Employee assistance programme
• Vehicle purchase, service, and parts discounts
• Employee referral scheme
• Pension, life assurance cover, competitive holidays, and cycle-to-work scheme

About You

If you have experience in automotive sales and you are looking for a new opportunity, we'd love to hear from you.

To be successful, you'll bring:

• Excellent communication and listening skills
• Previous experience working within a Sales environment in the automotive industry
• Self-motivation and a proactive attitude
• Energy, enthusiasm, and professionalism
• A results-driven mindset
• A full driving licence with at least one year of driving experience

Why Citygate

Citygate is a successful, privately owned business employing over 700 team members across London, Berkshire, Hertfordshire, and Buckinghamshire.

We partner with global brands including Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA, and Kia, and are proud to offer industry-leading training and development opportunities.

As we continue to grow, our focus remains on helping our people grow with us.
Are you ready to start your Citygate journey?