Senior Account Manager
Hi 👋 We’re Legl.
Legl is building the operating system for modern legal services.
We help law firms and regulated businesses replace manual, fragmented workflows with intelligent software from client onboarding and compliance to payments, risk, and reporting.
Legal work is high-stakes. It’s regulated, complex, and deeply human. The software supporting it has historically been slow, manual and brittle. We believe it doesn’t have to be that way.
We’re backed by leading European venture investors (Series B), scaling quickly, and partnering with over 350 law firms including 40 of the UK’s top 200. We’re now entering our next phase of growth.
And that growth doesn’t just come from new logos. It comes from deepening partnerships.
We’re looking for a Senior Account Manager who is commercially sharp, structured in their approach, and motivated by building long-term, high-value customer relationships.
How We Work
At Legl, ownership sits with people, not functions. We move quickly, prioritise clarity over noise, and care deeply about customer outcomes.
Our revenue growth strategy is simple:
Deliver meaningful value.
Expand that value.
Build durable, long-term partnerships.
The Account Manager team plays a critical role in that motion. Expansion isn’t reactive it’s intentional, structured, and disciplined.
What You’ll Do
As a Senior Account Manager at Legl, you will own expansion across a defined book of customers.
You’ll operate as the commercial engine of our install base identifying growth opportunities, building executive relationships, and converting product adoption into measurable revenue expansion.
Specifically, you will:
Own expansion revenue and Net Revenue Retention (NRR) across your accounts
Drive cross-sell and upsell of new products, modules and use cases
Run a disciplined, MEDDIC-led sales process on every opportunity
Multi-thread across users, champions, decision-makers and economic buyers
Lead focused discovery, QBRs/EBRs and commercial conversations
Build and maintain simple, clear account growth and risk plans
Partner closely with Customer Success, Product and Marketing on expansion plays
Maintain accurate pipeline hygiene and reliable forecasting
You won’t just manage accounts you’ll grow them.
You’ll be trusted to own your number and expected to operate like a top-tier commercial professional.
This Role Is a Great Fit If…
You’ve sold B2B SaaS into an existing customer base
You have a track record of cross-sell, upsell or renewal success
You’re comfortable running MEDDIC (or a similar structured methodology)
You quickly connect product capability to commercial customer outcomes
You’re confident with senior stakeholders and non-technical users alike
You’re organised, proactive and strong at prioritisation
You enjoy collaborating closely with Customer Success and wider GTM teams
You’re ambitious and motivated by targets, growth and performance
This Role Is Not a Great Fit If…
You prefer reactive account management over proactive expansion
Sales process discipline feels restrictive rather than empowering
Forecast accountability feels uncomfortable
You’d rather operate independently than in tight GTM collaboration
You’re motivated by activity rather than revenue impact
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