Patient Coordinator (Aesthetics) - London

Job description

• Patient Coordinator position
• One of the UK's leading Aesthetics clinics
• Central London location
• Salary c£30k plus bonus

In this client-facing role, you’ll act as a patient concierge—greeting clients, managing enquiries via phone and email, and providing personalised advice on treatments and products. You’ll handle bookings and payments, maintain accurate patient records, and support the Clinic Manager with the smooth day-to-day running of the practice.

You’ll also be responsible for ensuring practitioner diaries are well-coordinated and that the clinic is fully stocked and prepared, including opening and closing duties.

This is a fantastic opportunity to join a supportive team within a highly regarded, fast-paced clinic where attention to detail and outstanding service are at the heart of everything they do.

Key Responsibilities

• Deliver a warm and professional welcome to all clients
• Manage appointment bookings, payments, and client communications
• Provide knowledgeable advice on treatments and skincare products
• Maintain accurate patient records and manage clinic documentation
• Coordinate practitioner schedules efficiently
• Support with operational tasks, including stock management and supplier liaison
• Assist with opening and closing procedures

What They’re Looking For

• Previous experience in a client-facing role within a clinic or similar environment
• Exceptional customer service and communication skills
• Friendly, approachable, and confident personality with a high level of professionalism
• Strong organisational skills and attention to detail
• Able to stay calm under pressure and manage multiple priorities
• A team player with a proactive, can-do attitude

Essential Requirements

• Understanding of dermatology and aesthetic treatments
• Impeccable written and spoken English
• A passion for delivering excellence in every client interaction

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Casual / Part Time Jobs

Published at

13-09-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English