Account Director Financial Services

MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist.

We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder.

With 190 experts in London, we are trusted by many of the world’s leading businesses and brands.

Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage.

Working with game-changing fintechs like Zilch and Worldpay, established banks like Barclays and Santander, global insurers like Beazley, and sustainable finance players like Sylvera, MHP’s Financial Services team helps clients craft bigger, bolder and more relevant stories. With experience across fintech, consumer finance, wealth, insurance, and sustainable finance, we combine deep sector expertise, creative firepower and behavioural insight.

We’re looking for the right person, with the right skills and cultural fit to support the next stage of our growth.

Role overview

We are looking for a dynamic Senior Account Manager/Account Director to join our team and work on an exciting portfolio of clients, serving as the day-to-day lead on client programmes and directing, mentoring, and advising colleagues.

The role will involve managing the daily delivery of client programmes, providing regular advice to clients, and supporting account teams. The role will suit someone who is driven and enjoys working in a forward-thinking, fast-paced environment, loves the media, and is experienced in taking a proactive lead across a variety of scenarios and with multiple high-profile clients.

You will be passionate about financial services, with a view to the sector's evolution and the reputational challenges and opportunities this presents for clients and prospects. You will have strong experience in financial services, a deep understanding of what drives the news agenda, and established media contacts with both national and trade publications.

As a Senior Account Manager/Account Director at MHP Group, you will:

• Plan and lead delivery of client campaigns

• Direct, advise and manage junior colleagues with the delivery of client programmes

• Develop strategically sound client campaign proposals and presentations

• Provide client counsel on dealing with proactive and reactive media opportunities and pre-empting issues

• Manage AMs and AEs on media sell-ins to media to secure high-profile coverage

• Build relationships with key influencers across traditional, social and digital media

• Oversee quality of the team’s written output: press releases, media comment, opinion pieces etc

• Oversee content development for social and digital media extensions of campaigns

• Ensure we deploy best-in-class measurement techniques to demonstrate the value of our work

• Implement use of research and planning tools, and understands how to find, analyse and apply insight to inform planning

• Have client contact: building relationships with senior client contacts

• Spot and respond to opportunities for organic growth

• Oversee creation of monthly meeting presentations and leading contributions at inter-agency team meetings

• Oversee client budget trackers - ensuring all POs, invoices and budget reconciliations etc are up to date

• Lead by example: inspiring more junior members of the team by bringing the outside in, being aware of developments and activity within the comms industry

• Participate in and, where appropriate, lead areas of new business activity

• Actively contributing to our own marketing by getting involved with events, creating content for our owned channels and contributing to industry conversations on our behalf

• Have experience of strategic advisory

• Have the ability to lead day to day accounts, with minimal senior input, overseeing teams delivering project and retainer work

• Have the ability to counsel client contacts – from PR Managers to CEOs – with confidence, calmness and clarity

You will:

• Be a media hound: someone who brings with them an impressive list of media and influencer contacts and is not afraid to lead from the front when it comes to sell-ins and media relations

• Be a strong writer: skilled at writing client activity proposals, monthly review presentations, opinion pieces and new business proposals

• Have brave thinking: someone who’s not afraid to try something new

• Understand the earned media landscape: how it fits within the wider marketing mix and measuring its effectiveness

• Have a passion for measurement: always looking for ways to prove the value of our work and the tangible difference it makes to our clients’ businesses

• Be a team player: great interpersonal skills, and someone who brings a sense of fun to their work

• Have great time management and ability to multi-task, managing upwards as well as their junior team members

• Be a stickler for detail; someone who doesn’t miss an opportunity to correct grammar or spelling

And in return, we offer:

• Excellent starting salary with annual reviews

• 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, ‘Time4U’ every month and office Christmas closure

• Matched pension contributions (up to 5%)

• Life Assurance

• Private Medical Insurance

• Employee Assistance Programme

• Season ticket loans and Cycle to work scheme

• Gym & Shopping discounts

• Access to our Learning Academy to support your career and personal growth

• Hybrid (up to 2 days remote working per week)

• ‘Work from Anywhere’ one week per year

Click here to see the full list of Our benefits - MHP Group (teamtailor.com)

Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.