Housing Services Programme Manager
Day Rate: GBP300–GBP350 per day Inside IR35
Working Pattern: 4 days per week in the office / 1 day working from home
Contract: Temporary Ongoing
Sector: Local Government / Housing This is a high–profile role requiring an experienced programme professional who can operate confidently at senior management level, manage complex programmes and provide high–quality insight, reporting and delivery support within a busy local authority environment. The successful candidate will work across areas including Housing Management, Repairs, Compliance, Homelessness, Service Improvement and Housing Transformation . Key Responsibilities
- Act as Programme Manager for the Director of Housing and Housing Department Management Team.
- Oversee and coordinate strategic programmes and departmental priorities across Housing and Homelessness.
- Support the Director of Housing and senior management team in developing and implementing departmental priorities.
- Develop and maintain robust programme plans, milestones, governance arrangements and delivery mechanisms.
- Provide high–quality information, analysis, insight and strategic support to senior Housing leaders.
- Prepare and oversee reports, briefings, presentations and correspondence for senior officers and stakeholders.
- Monitor programme performance, identifying areas of under–performance, risks, issues and potential delays.
- Manage programme risks , issues, dependencies and actions through appropriate governance arrangements.
- Develop and maintain strong working relationships across Housing, Economy and wider Council services.
- Work with corporate and departmental specialists on business planning, procurement, tenders, contracts and service improvement.
- Support budget oversight, resource planning and delivery monitoring across programmes.
- Attend and represent the Director of Housing and senior officers at meetings, working groups, panels and other forums where required.
- Liaise effectively with senior officers, Councillors, Cabinet Members, partners and external stakeholders.
- Support effective communication and coordination of major Housing–related issues and priorities.
- Challenge existing approaches to programme and change management and promote effective programme management practice.
- Provide leadership, coaching and support to officers involved in programme and project delivery.
- Regulatory inspection preparation and associated improvement activity.
- Housing Ombudsman Action Plan delivery.
- Tenant Satisfaction Measures (TSM) improvement and data collection.
- Housing and Homelessness Service structural change and transformation.
- Housing Taskforce delivery.
- Internal communications improvement across Housing.
- Homelessness Action Plans and associated delivery programmes.
- Wider Housing Service improvement, transformation and performance initiatives.
- Additional strategic projects and priorities as directed by the Director of Housing and senior management team.
- MSP Practitioner qualification or demonstrable equivalent programme management experience.
- A degree or equivalent professional qualification.
- Significant experience managing complex projects and programmes using recognised methodologies such as MSP and PRINCE2 .
- A proven track record of delivering programmes of significant scale, scope and complexity.
- Experience developing and securing agreement for complex business cases and investment proposals.
- Experience delivering programmes that have generated significant operational, financial or service improvements.
- Experience of managing organisational or people change programmes.
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