Senior Pension Administrator
About the company
A leading global professional services firm providing pensions solutions by combining innovative technology with deep industry expertise. With a strong focus on growth, learning and development, the business offers clear career pathways within a values-driven, collaborative environment.
What the role involves:
- Act as a technical point of contact for complex member and client queries via phone, email and written correspondence
- Perform and check complex pension calculations across a wide range of member and scheme events
- Peer review work completed by junior team members, providing guidance and quality assurance
- Ensure administration activities are completed accurately and in line with scheme rules and agreed procedures
- Monitor workloads and progress using management information and reporting tools
- Support delivery of client projects to agreed timelines and budgets
- Identify process improvements and opportunities for additional client work
- Maintain up-to-date knowledge of pensions legislation, procedural and regulatory changes
What experience is required:
- Proven experience (minimum c3 years) in UK pensions administration
- Strong Defined Benefit (DB) scheme knowledge and understanding of relevant legislation
- Demonstrated ability to perform and review complex pension calculations accurately
- Experience liaising with clients, trustees and scheme members
- Excellent written and verbal communication skills
- Strong analytical, problem-solving and process improvement skills
- Professional pensions qualification (e.g. PMI) desirable
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