Senior Pension Administrator

IPS Group
London

About the company

A leading global professional services firm providing pensions solutions by combining innovative technology with deep industry expertise. With a strong focus on growth, learning and development, the business offers clear career pathways within a values-driven, collaborative environment.

What the role involves:

  • Act as a technical point of contact for complex member and client queries via phone, email and written correspondence
  • Perform and check complex pension calculations across a wide range of member and scheme events
  • Peer review work completed by junior team members, providing guidance and quality assurance
  • Ensure administration activities are completed accurately and in line with scheme rules and agreed procedures
  • Monitor workloads and progress using management information and reporting tools
  • Support delivery of client projects to agreed timelines and budgets
  • Identify process improvements and opportunities for additional client work
  • Maintain up-to-date knowledge of pensions legislation, procedural and regulatory changes

What experience is required:

  • Proven experience (minimum c3 years) in UK pensions administration
  • Strong Defined Benefit (DB) scheme knowledge and understanding of relevant legislation
  • Demonstrated ability to perform and review complex pension calculations accurately
  • Experience liaising with clients, trustees and scheme members
  • Excellent written and verbal communication skills
  • Strong analytical, problem-solving and process improvement skills
  • Professional pensions qualification (e.g. PMI) desirable
Posted 2026-01-27

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