Business Development Operations Co-ordinator - Holborn

Salary: £27,100 - £31,000 pa

Employment type: Permanent

Hours per week: 37.5

Reporting into: Team Leader

Department: Business Development

Click here to read the full job description and view our excellent benefits here

This role follows a hybrid working arrangement and will require travel to various London campuses — Stratford, Tower Hill, Ealing, and Holborn — during open days for each of the four intakes throughout the year.

This will involve being on-site 2–3 days per week for up to two months.

You may also be required to travel to additional campuses as needed.

This may fluctuate in line with business requirements.

Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Our Business Development team are vital in growing our business. From new partnerships and opportunities to increasing student numbers.

You will be supporting the Business Development Operations Team Leader and wider BD team in managing day-to-day operational processes. This role ensures agent onboarding, compliance tracking, data management, and interview scheduling are delivered efficiently and accurately.

You will monitor and coordinate operational tasks, maintain trackers and systems and provide high-quality support to internal stakeholders and education agents. This role is essential in ensuring that business development operations run smoothly and that compliance and quality standards are consistently met.

You will also be key in face-to-face Interview Days, travelling to different campuses and helping to co-ordinate the days with Academic and Campus support.

You will be expected to travel to various campuses (for those based in London, the campuses are located in; Holborn, Ealing and/or Stratford)

We are looking for a highly organised and proactive Executive Assistant with the following experience:

Essential requirements:

• A-Levels, plus some hands-on experience in a similar or related operational role(s)
• Able to plan and prioritise tasks effectively and work to deadlines
• Good accuracy and attention to detail
• Experience of working in a customer/student-focused environment
• Experience working within a fast-paced environment and being able to organise oneself to keep on top of workload

Desirable requirements:

• Proven track record of extensive relevant work experience, demonstrating practical and theoretical knowledge of a specific/specialised field of work.
• Knowledge in SITS, MS Excel and Salesforce

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Sunday 14 December

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here .

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.