Sales Associate - London Chatham Place Outlet (12 Months Fixed Term Contract)

BURBERRY
London
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele. RESPONSIBILITIES Sales & Service
  • Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image
  • Consistently meet individual sales goals while exhibiting the Burberry Behaviours
  • Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
  • Demonstrate superior interpersonal and communication talent
Cultivate
  • Build customer loyalty through active client development and follow-through
  • Maintain an up-to-date and detailed client book
  • Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
Visual Standards
  • Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
  • Maintain selling floor by ensuring the following:
    • Understand and execute monthly floorsets
    • Placing and/or hanging back items as you work
    • Replenishing merchandise after selling
    • Folding and placing merchandise on the correct hanger, tissue paper, etc.
    • Place tickets inside the item and not visible to the customer.
Floor Presence & Maintenance
  • Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
  • End of shift/day: Ensure selling floor is replenished and ready for the next day
  • Be active and busy on the floor at all day
  • Ensure to place and/or hang back items as you work and replenish merchandise after selling
  • Ensure clean up and maintenance of fitting rooms
Back of The House Support
  • Assist in the mark down process
  • Assist in the bi-annual inventory process
  • Participation and achievement of pre-sale goals
  • Participate in store contests
  • Assist in stock room maintenance and keep it organized
  • Responsible for stock pulled; all stock must be put away in orderly fashion
PERSONAL PROFILE
  • Willing to work in and promote a team oriented environment.
  • Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
  • Consistently show a positive attitude & take responsibility for own actions.
  • Must be results driven and flexible to change
  • Relevant interest in Fashion / Design.
  • Advanced knowledge of POS and store systems.
  • A minimum of 1 year on sales, preferably in a luxury retail environment.
  • Proven experience in driving sales and meeting sales targets.
  • Excellent customer service level.
  • Strong clienteling background.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posted 2025-12-24

Recommended Jobs

Healthcare Assistant Neuro Rehab

Cleveland Clinic
London

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare. Job Summary Salary: …

View Details
Posted 2025-11-30

LOCUM CLINICAL ADVISOR 111 HOURS TO SUIT N LONDON £40 ph in London NW

Dream Medical Limited
London

Clinical Advisor NHS 111 Dream Medical Limited – London NW1 Dream Medical is currently working with a call centre in Kings Cross London that currently requires locum Clinical Advisors (NHS 111) co…

View Details
Posted 2025-12-09

Software Developer (DV Security Clearance) (IT)

CGI
London

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ?World?s Best Employers? by Forbes magazine. We offer a competitive salary, excellent pension, privat…

View Details
Posted 2025-10-25

Transaction Services Executive

ProTalent Ltd
Central London

Want to really enhance your career in corporate finance? We are hiring a Transaction Services Executive to join a Top 10 firm. You'll be based in London, although they operate agile and hybrid work…

View Details
Posted 2025-11-24

Naval Architect

Stratford, Greater London

One of our Key Clients has an urgent need for a number of experienced Naval Architects to support their work in the Nuclear Defence area, Assystem is seeking a Naval Architect to join a multi-discipl…

View Details
Posted 2025-12-21

Duty Shift Manager - EC3M, London - England

Ward Security
London

Duty Shift Manager - EC3M, London - England   Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional de…

View Details
Posted 2025-10-21

Teacher of Mathematics - Harrow Independent School

Marchant Recruitment
Harrow, Greater London

School Status & Location Sector: Prestigious Independent School (Co-educational, with Sixth Form). Borough: Harrow Start Date: Permanent, full-time role commencing January 2026. The Oppor…

View Details
Posted 2025-12-06

Marketing Manager

Flex Legal Limited
London

We are seeking a dynamic and commercially-minded Marketing Manager to own and drive key marketing strategies across the business. Reporting to the Head of Marketing, you will be responsible for devel…

View Details
Posted 2025-10-21

Rehabilitation Case Manager

Health & Care Management LTD (HCML)
Croydon, Greater London

Job title:  Rehabilitation Case Manager Location: Croydon (hybrid working available) Salary: £28,900 Status: Full-time, permanent  Working hours: 37.5 – shifts covering 8am-6.30pm Mo…

View Details
Posted 2025-11-06

Clinical Research Associate in the Department of Psychosis Studies

King's College London
London

About us This is an exciting opportunity to gain and develop research skills. The post-holder will join Dr Tom Pollak's research group and play a key role in innovative studies taking a new immuno…

View Details
Posted 2025-12-24