Training And Development Manager

Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients.

The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment.

The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training.

The Role

• As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development.
• You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training.
• You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams.

Key Responsibilities

• Onboarding & Induction
• Deliver onboarding programmes for new hires across commercial teams
• Provide training on products, systems, and internal processes
• Continuously update induction materials in collaboration with department leads

Sales Training & Enablement

• Deliver training on core sales skills including cold calling,
• consultative selling, objection handling, negotiation, and pipeline management
• Run refresher sessions and provide ongoing coaching
• Conduct call monitoring, floor support, and structured feedback sessions
• Support the roll out of sales scripts, pitches, and campaigns
• Management & Leadership Development
• Design and deliver development programmes for managers
• Train leaders on coaching techniques, communication, and leadership styles
• Support managers in conducting effective 1:1s and performance reviews
• Develop emerging leaders and strengthen people management skills

Skills & Experience

• Minimum of 3 year's experience delivering training within a fast-paced sales environment
• Strong understanding of sales processes and telesales techniques
• Proven experience in coaching and developing individuals and teams
• Experience supporting management and leadership development
• Excellent communication, facilitation, and presentation skills
• Ability to create engaging and effective training content
• Confident using CRM systems and digital tools (e.g. Salesforce)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.