Key Account Manager - Surgical Medical Device

Territories across Central England

Our client is looking for a driven and entrepreneurial Key Account Manager to join their dynamic, growth-focused team. The ideal candidate will bring high energy, motivation, and a proactive mindset, thriving in a fast-paced environment where innovation and strategic thinking are key to success.

Job Purpose Summary
Their product family is the result of years of experience championing surgeons and listening to their expertise. They deliver unmatched value across a line of products and offer a seamless, personalised experience designed around surgeons’ needs. They are a team of experienced professionals who understand the difference that excellent customer service can make.

What you will do
* Build and foster strong KOL and customer relationships within the territory:
* Work along Chief Surgeons and Surgeons to support usage of the product and other technologies in the OR;
* Be in the OR and departments to present and demonstrate the product while fostering strong relationships with OR stakeholders;
* Identify opportunities with new customers and develop tailored solutions dependent upon customer needs;
* Manage and grow sales within the existing customer base ensuring customer satisfaction is maintained;
* Ensure a high level of product, therapeutic and competitor knowledge is obtained and maintained;
* Liaise with stakeholders such as Pharmacists, Purchase Managers and Admin to manage continuous availability of the product within Trusts and Clinics;
* Compliance with both local jurisdictions, regulatory, professional and ethical standards.
* An in depth understanding of the responsibilities involved in working with NHS and private sector.
* Conduct a regular territory analysis in order to develop an in depth understanding of customers, competitor landscape and trends in sales and market share;
* Complete monthly customer activity and sales reports including detail on the sales pipeline;
* Ensure time allocation and focus are aligned with the defined company sales strategy;
* Execute defined UK Key Account strategies at the local account level;
* Ensure all contact details and agreed activities are updated in CRM system in a timely manner ensuring these are GDPR compliant;
* Available to travel (min 50% to max 80%) and stay overnight if required;
* Provide tailored training sessions to customers dependent upon identified needs.

What you will need
* Desired degree-level qualification in life sciences;

* Experience selling into theatres and clinics;

* Theatre / Surgery environment experience;

* Working experience in NHS Trusts and super Trusts;

* Knowledge of NHS and the private sector sales cycle is a must;

* Strong numerical and analytical skills to evaluate the commercial approach;

* Strong people skills to develop long-lasting customer relationships;

* Team player, strong sense of urgency and accountability;

* Experience in utilising Microsoft Office suite e.g., Excel, Word, PowerPoint, SalesForce