Lettings Manager

Job Title: Lettings Manager

Location: Chiswick

Salary: OTE: up to £70,000 per annum

Hours : Monday - Thursday; 8:45am - 6:30pm, Friday; 8:45am - 6:00pm, Saturday; 9:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded a day in lieu.

Driving Licence: Please note, that you must have a full UK Driving Licence.

About Stirling Ackroyd:

Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.

In this instance, we are looking for an enthusiastic and experienced Lettings professional who is looking for their next step in their career.

The main responsibility of this role is to take full accountability as the branch manager to drive the profitability of the branch. This will consist of duties such as;

• Identifying areas of improvements to meet targets and expectations
• Maintaining a comprehensive register, generating and winning market appraisals and instructions
• Maintaining and increasing the managed portfolio, and balancing with Rent Collect and Let Only business
• Coaching and motivating across the lettings team to achieve and exceed results, leading by example
• Consistently driving and delivering an outstanding customer experience (5* reviews)
• Keeps up to date with legislative compliance and demonstrates strong industry knowledge

The ideal candidate would have/ be;

• A proven and successful track record of working in the residential lettings section at a senior level
• Some experience in people management, coaching and developing team members
• Strong understanding of the residential lettings industry sector & the local lettings market
• Strong verbal and written communication skills
• Structured and organised
• Resilient and consistent
• Keen and competitive nature to succeed

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.   
• Retail discounts.   
• Regular awards & incentives for Top Achievers.   
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.   
• Structured training & support.   

Stirling Ackroyd as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.     

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.